Technical Support Specialists

Technical Support Specialists

24 Oct 2024
New York, Albany, 12201 Albany USA

Technical Support Specialists

Description We are on the search for a Technical Support Specialist to join our team in Albany, New York. This role primarily involves providing general computer support, maintaining data dictionaries, and running data pipeline processes. The specialist will also undertake database maintenance and provide training and support to our staff.Responsibilities: Provide general computer support to maintain optimal operational efficiency Analyze data to derive insights and inform decision-making processes Create and maintain data dictionaries to ensure data consistency and accuracy Oversee data pipeline processes to ensure smooth data flow and operation Map existing databases for enhanced data management and optimization Conduct routine database maintenance as directed to ensure database integrity Provide training and support to staff, increasing their technical proficiency Work in a fast-paced, high-volume office environment, adapting to changing priorities Utilize knowledge of complex databases to improve processes and efficiency Communicate effectively with both internal and external consumers to address inquiries and provide solutions.Requirements Proficient in Data Entry and Microsoft Excel Familiarity with Database management and About Time software Understanding of Pricing strategies Proficiency in SQL and Python programming languages Knowledge of Consumer Electronics Proficiency in Microsoft Office Suites Excellent Interpersonal Skills Experience with Tableau software and Entity Formation Familiarity with Scale Out and Maps API Proficiency in SharePoint Administration Ability to Provide Training and Perform Routine tasks Experience in handling Request For Quotation Knowledge of Data Pipelines, Database Maintenance, and Data Dictionary Experience with managing Existing Databases and Complex Databases Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Related jobs

  • Can you excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success? Do you have the ability to handle clients professionally and calmly while working to diagnose and resolve complex technical issues? Are you organized and detail-oriented, ready, able and excited by solving problems?

  • Job Description

  • Summary This position is located in the United States Department of Agriculture (USDA), Agricultural Research Service (ARS), Western Regional Research Center in Albany California. In this position, you will serve as a personal assistant to the Research Leader and other professional staff, coordinating a wide variety of administrative and clerical tasks essential to the program administration of the Management Unit. Responsibilities Identifies, restructures, and recommends ways of eliminating, combining, simplifying or improving administrative and clerical office procedures and processes. Reviews all formal outgoing correspondence for proper format, grammar and punctuation. Serves as the primary administrative business process point of contact for the unit. Coordinates research documentation reporting requirements and provides oversight for the process. Performs various tasks using on-line systems such as information searches on the World Wide Web. Requirements Conditions of Employment Qualifications Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below. GS-06: Specialized Experience: Specialized experience is experience directly related to the position to be filled. Specialized experience must be described for each grade level advertised. The specialized experience requirements for this position are: Qualifying experience for GS-06 includes one year of specialized experience comparable to GS-05 which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. For this position, specialized experience includes experience preparing correspondence on established guidelines and processes; assisting with office administration tasks; and using Microsoft office programs to edit documents used for administrative reports. All applicants must be able to type at least 40 words per minute. GS-07: Specialized Experience: Specialized experience is experience directly related to the position to be filled. Specialized experience must be described for each grade level advertised. The specialized experience requirements for this position are: Qualifying experience for GS-07 includes one year of specialized experience comparable to GS-06 which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. For this position, specialized experience includes experience reviewing and editing reports intended for public dissemination; providing administrative support to an office such as time keeping, files management or maintaining an office budget; and coordinating events such as conferences, seminars, or trainings. All applicants must be able to type at least 40 words per minute. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This position does not have an education qualification requirement. Additional Information Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran\'s Employment Opportunity Act (VEOA). Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period. For more information on applying under special hiring authorities such as the Veteran\'s Recruitment Act (VRA), 30 percent disabled veterans, certain military spouses, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website. Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. Refer to PUBLIC LAW 114-47-AUG. 7, 2015 for more information. This position is being concurrently announced under Delegated Examining Announcement Number ARS-S25Y-12586724-AD. This announcement is open to all qualified candidates. Applying to both announcements may expand the possibilities of consideration since different referral criteria apply to each type of announcement. See the above announcement for more information. If you are selected for a position with further promotion potential, you will be placed under a career development plan and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed. This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. Recruitment or Relocation Incentive may be authorized. Final determination to pay an incentive will be made by the hiring official at time of job offer.

  • Job Description

  • Job Description

  • Job Description

  • OverviewBaker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world\'s leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly\'s Talent Attraction team, to submit candidates for review via our applicant tracking system.Job Description: This is a temporary, part-time position beginning January 2025 and ending on or before April 15, 2025. If you are interested in a seasonal tax position and have a minimum of 2 years\' professional tax preparation experience, we\'d love to speak with you about joining our incredible team at Baker Tilly!As a Customer Support Tax Preparer, you will prepare tax returns and provide support and advice over video, phone, and chat through the designated software (i.e. TurboTax). It is important to ensure an excellent customer experience using your expertise in tax preparation, technology troubleshooting, and resolving tax issues.You will enjoy this role if:

Job Details

Jocancy Online Job Portal by jobSearchi.