Location: Binghamton, NY Category: Professional Posted On: Wed Sep 18 2024 Job Description: Budget Title: Instructional Support Assistant (SL-1)Salary: a biweekly rate of $1661.77 (full-time, temporary)The Circulation Assistant is responsible for a range of duties including assisting with the opening/closing and coverage of service points as assigned; Functional oversight of a team of student employees who staff a service point; Circulation materials, processing items, and assisting with routine workflows as directed.The Circulation Assistant reports to the Senior Associate Head of Patron Services with the Senior Director of Public Services and the Office of IDEA as the second line supervisor.The primary hours for this position are Tuesday-Saturday, 12:00pm-8:00pm with a biweekly Rate of $1661.77. This position is expected to last through December 31, 2024.Duties and Responsibilities:
Participates in a work culture that promotes diversity and anti-racism and actively works to eliminate or mitigate the effects of systemic racism and bias.
Opens, closes, and provides service coverage as directed; small projects as assigned. Understands and follows all safety and security procedures, including communicating with University Police and maintaining familiarity with emergency procedures.
Serves as patrons' first impression of the Libraries, while providing excellent service through critical thinking and listening skills. Resolves problems related to patron issues; circulation of library materials and equipment, scanning; data entry; and pulling materials from the stacks.
Maintains open and timely communication regarding staffing or patron related issues with the Library staff;
Demonstrates effective communication and interpersonal skills by maintaining positive working relationships with colleagues and students in the Libraries and throughout the University.
Job Requirements:
Associates degree
Customer service experience
Ability to work a flexible schedule
Preferred:
Experience working in a library
Familiarity with productivity tools like Google, Microsoft Office, etc.
Scheduling or Team Lead experience
Visa sponsorship is not available for this positionAdditional Information:Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.Binghamton University is a tobacco-free campus.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.govPayroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/Cover letters may be addressed "To the Search Committee."Postings active on the website, accept applications until closure.For information on the Dual Career Program, please visit:https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.htmlEqual Opportunity/Affirmative Action EmployerThe State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.
