Description We are in search of a Collections Specialist to join our team in Buffalo, New York. This role is primarily involved in the finance industry with a focus on handling customer accounts and inquiries. The position offers a short term contract employment opportunity.Responsibilities: Operate accounting software systems to process customer credit applications efficiently and accurately Utilize Accurint and ADP Financial Services to maintain precise customer credit records Handle customer inquiries, resolving them effectively using CRM and Epic Software Monitor customer accounts and initiate appropriate action based on the account status Perform Accounts Receivable (AR) functions to ensure timely payment of invoices Respond to inbound calls from customers, addressing their queries and concerns Execute billing functions, ensuring that customers are billed correctly and promptly Handle claim administration, coordinating with relevant parties to process claims Manage collection processes, ensuring that overdue accounts are handled appropriately Utilize excellent communication skills to interact with customers and resolve their inquiries. Requirements Proficiency in Accounting Software Systems Familiarity with Accurint Experience with ADP - Financial Services Proficiency in Customer Relationship Management (CRM) software Knowledge of Epic Software Experience in Accounts Receivable (AR) Ability to handle Answering Inbound Calls professionally Experience with Billing Functions Knowledge of Claim Administration Experience with Collection Processes Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
