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As a member of the Patient Services team, and under the direction of a Registered Nurse, the Patient Care Associate (PCA) performs all aspects of first-level patient care, and also assumes responsibility for maintenance of all emergency equipment supplies. The PCA ensures a safe environment for patients, visitors, and coworkers, as well as appropriate utilization of resources. This position provides rapid response to patient/family needs and requests. Note: Patient Care Associate II title is reserved for former LPNs working in Patient Services departments in the Hospital. Education/Experience: High school graduate or GED Medical terminology preferred Experience equivalent to 100 hours of patient care experience strongly preferred. Assumes responsibility for maintaining current knowledge related to the age and development of the patient population served. Skills/Abilities: Able to communicate effectively in English, verbally and in writing. Evidences customer service skills consistent with GFH values and mission Ability to follow directions; perform routine responsibilities in a flexible, self-directed manner Ability to read and interpret technical documents, such as, instructions, policies, procedures. Basic math skills with ability to compute figures. Familiarity with medical terminology, anatomy and physiology preferred. Licenses/Certificates/Registrations: Basic Life Support (BLS) Certification required; can be obtained after hire. Certified Nurse Assistant preferred. Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $25.95 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be foundhere Job: Patient Support Services Title: Patient Care Associate Location: NY-Glens Falls Requisition ID: 24041
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Responsible for the scheduling of procedures/tests required from physician office booking slips and verbal orders obtaining financial verification and payment arrangements to ensure revenue and completing the registration process in a timely, accurate, and efficient manner while remaining sensitive to the needs of patients, their families, and fellow employees to ensure a smooth, orderly workflow. /Education/Experience/ High School Graduate Requires one year of experience in a Healthcare environment, two years preferred Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $15.00 to $22.87 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be foundhere. Job: Administrative/Clerical Title: Patient Access Specialist - Patient Access Location: NY-Glens Falls Requisition ID: 240A9
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POSITION SUMMARY
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This position provides administrative and program support for the Oncology Services Division. The primary role is to ensure accurate patient registration, insurance verification, authorization of services and appeal of denials for Cancer Center patients. This includes supervision of the Referral and Authorization Specialists and the Patient Registration staff ensuring superior operational efficiency and customer satisfaction for the patients, physicians and staff in the oncology clinic as well as those that interact with this area of the Cancer Center. Considerable attention to the details for accurate patient registration, completion of referral and prior authorization requirements based on payor, customer interactions and assisting with human resource functions are essentials to the position. /Education/Experience:/ · Bachelor’s degree in health care, business or other related major preferred and/or must obtain within 5 years of employment. · A minimum of 3 years experience in operations in a hospital or physician practice setting · Supervisory experience preferred // /Skills/Abilities:/ · Ability to use a computer and the following windows-based applications: MS word, MS Access, MS Excel · Proficiency with medical terminology · Ability to effectively communicate sensitive information. · Respond to questions from physicians, staff, and the public · Sensitivity to confidential patient information. · Demonstrated leadership and delegation skills. · Ability to effectively lead a diverse team. · Demonstrated abilities in systems and performance improvements /Licenses/Certificates/Registrations/ Valid NYS Drivers License Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $29.91 to $38.46 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be foundhere. Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Job: Administrative/Clerical Title: Office Manager - Oncology Location: NY-Glens Falls Requisition ID: 2310E
