Fine Jewelry Production and Customer Support Coordinator

Fine Jewelry Production and Customer Support Coordinator

05 Nov 2024
New York, New york city 00000 New york city USA

Fine Jewelry Production and Customer Support Coordinator

Established NYC-based wholesale jewelry brand seeking a highly organized and detail-oriented individual for full-time position as a Production and Customer Support Coordinator to handle the following responsibilities:

1. Support the sales team in generating and fulfilling special/custom orders

2. Accepting and processing customer special orders over the phone/email from customers

3. Communicating customer’s custom designs to CAD designer for development via email

4. Tracking orders to guarantee on-time completion and delivery

5. Manage and updating the website with new product listings

Requirements and Skills:

Highly Proficient in Microsoft Excel, Outlook, and Word (Photoshop is a plus)

Excellent communication and interpersonal skills

Strong admin/organizational skills, with the ability to multitask and manage time effectively

Team player with a positive, can-do attitude

Experience in customer service

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