Penguin Random House (PRH), the world’s largest trade book publisher, is seeking an Associate Business Analyst to join the 9-member Publishing Operations team, which supports the core processes used by PRH employees across all departments, including Managing Editorial, Production, Inventory, Marketing, Publicity, Design, Sales, IT, Customer Service, and Fulfillment.Penguin Random House is home to genre-defining children’s literature, from Dragons Love Tacos to The Phantom Tollbooth; best-in-class storytellers including Margaret Atwood, Tommy Orange, Celeste Ng, and Jasmine Guillory; and culture-shaping works such as Becoming by Michelle Obama and Daisy Jones & the Six by Taylor Jenkins Reid.This role will include requirements gathering, data analysis and user support. Our team supports the PRH SAP MM, PP, and PS modules. This is a great opportunity for someone with SAP consulting experience who enjoys complex problem solving. This is a business analyst position and does not require SAP coding.Responsibilities: Document business requirements, analyze problems, propose solutions, and recommend prioritization. Translate technical problems and solutions into business language to facilitate decision making. Collaborate with developers to translate functional specs into technical specifications. Create test cases and execute to test system enhancements. Troubleshoot system issues with the user community and IT; these issues include tracking down data problems on individual titles, mass data updates, and system configuration; triage and escalate appropriately. Use database tools to pull large data sets and use the analysis of that data to identify issues and solutions for individual divisions or the company. Manage data extraction, create reporting and data maintenance in SAP as needed. Promote knowledge transfer within and beyond the team by documenting issues and processes and communicating best practices to users. Work collaboratively on projects toward common goals.Requirements: 3 – 5 years of ERP analyst experience required. SAP experience in MM/PP/PS modules is preferable. Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data. Strong communication and customer service skills with ability to assess “wants” vs. “needs” and translate what is at the heart of user requirements. Proven ability to translate business challenges into system solutions. Ability to manage multiple priorities in a fast-paced environment. Advanced Excel / Access Macros/SQL query experience a plus. Ability to understand ABAP code is a plus. Experience in book publishing is a big plus.The salary range for this position is $65,000 – 70,000. All positions are currently eligible for annual profit award or bonus, subject to company results.Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/.Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.Company: Penguin Random House LLC Country: United States of America State/Region: New York City: New York Postal Code: 10019 Job ID: 272973
