About the Team On the Merchant Strategy & Operations team, our mission is to have best-in class selection, build modern services for our merchants to grow their business, and help our partners operate. Our Partner Integrations team works with our Merchants to integrate their tech stack with DoorDash (e.g. integrating with the merchant's system(s) to improve operational efficiency for our merchants and order quality for our consumers). The team has grown tremendously, evolving from purely serving US restaurants as customers to servicing an integrations platform for DoorDash across markets beyond restaurants and across all our international markets.About the Role As the Associate Manager of Partner Integrations, you’ll play a pivotal part in shaping the future of our integrations experience for the New Verticals business line. This includes gaining a comprehensive understanding of our business landscape, market intelligence, and the experience of the Integrated Merchant. You will translate this key information into a transformational growth strategy that elevates the Merchant experience. As a strategy and operations leader, you will be responsible for gaining cross-functional buy-in and the end-to-end go-to-market initiatives. You will report to the Senior Manager of Partner Integrations in our Merchant Strategy & Operations organization. We expect this role to be hybrid with some time in-office.You’re excited about this opportunity because you will…
Develop and execute a market leading strategy – In collaboration with Partner Integrations, formulate and deliver on a strategy that aligns DoorDash's objectives with market demands, ensuring a robust network that enhances our ecosystem's resilience, and propels sustained growth.
Craft the vision for our New Verticals Partnership ecosystem – Define the overarching direction and objectives of our ideal state, including the standards and requirements of our partnerships, and how DoorDash can drive continuous innovation and growth within our expanding verticals.
Lead impactful, cross-functional initiatives – Drive initiatives to unlock efficiencies and elevate the Merchant experience through cross-functional enablement. Identify opportunities to reduce maintenance time, improve our pipeline pathway, and prioritize builds. Improve cross-functional understanding of integrations, focusing on escalation pathways and enablement.
Champion Integrated Merchant Experience – Serve as the advocate for the integrated merchant experience, bridging connections between the partner integrations team and crucial internal decision-makers.
We’re excited about you because…
You’re detail-oriented – You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech stakeholders.
You’re a strong communicator – You can take a complex project and clearly communicate progress towards delivery, voicing technical challenges and a path to resolution along the way.
You’re a self starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing work environment.
You’re technically savvy – You are not afraid of engineering terms and are able to fight through the technical jargon to translate concepts to a functional understanding.
You’re a relationship builder – You can influence and motivate people at all levels across a variety of job functions, both internally & externally
Qualifications
5+ years of experience
Strong track record of internal stakeholder management
Demonstrated understanding for translating technical concepts to business solutions
Proven success of creating and/or implementation of new strategy
Comfortable manipulating data (Excel/Sheets and SQL required)
Excellent written and verbal communication skills
Bachelor’s degree required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.Compensation The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.In addition to base salary, the compensation package for this role also includes opportunities for equity grants.California Pay Range:$156,000 — $234,000 USD New York Pay Range:$156,000 — $234,000 USD
