About the RoleWe are building an exciting new team to grow our Uber Direct business in the US&C, and we need people like you to help us bring this team to life! Uber Direct is our white-label delivery service that enables merchants to unlock last-mile delivery for their customers (via their app or website).As a Strategic Operations Manager on our team, you will play a crucial role in defining and accelerating our SMB growth strategy. You will work on operational improvements and collaborate with cross-functional stakeholders to identify and execute new initiatives to drive business growth.What You'll Do
Project Management: Identify, plan, and execute projects and root cause analyses to improve our existing processes and programs
Stakeholder Management: Collaborate with various teams to drive your projects forward such as commercial, teams, product, support teams, and more
Data Analysis: Analyze large data sets to track business performance, identify opportunities, and define strategy
Basic Qualifications
2+ years of professional work experience in a related field (strategy, operations, or consulting)
Strong Excel/Google Sheets or SQL proficiency
Preferred Qualifications
Excellent project management skills with an ability to set up and manage processes and projects from the ground up
Experience with leading highly cross-functional projects or programs
Proven ability to drive the adoption of processes or programs across commercial teams
Comfort with ambiguity. You are unfazed by completing projects where all the information is not always available and priorities can change as more data comes to bear
Experiment and hustle to build quickly. This individual will need to identify and evaluate solutions for short and long-term operational problems
Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines
Excellent written and verbal communication skills
Bachelor degree
For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year. For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdbY9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform
