Description Opening Available for Customer Service Representative!Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Real Estate & Property industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for work in New York, New York and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!Major responsibilities
Provide accurate, friendly customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Receive and place telephone calls Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Basic knowledge in computer software programs and office equipment
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent communication and organizational skills
Prior experience with Real Estate Property Management
Demonstrated knowledge of High-Volume Data Entry
Hands-on experience with Organizational skills
Collection operations experience
Background working with Client Relations
Practical knowledge of Yardi
Earlier work involving Microsoft Excel
Comprehension of Accounts receivables systems
Good understanding of Excel Formulas
Experience with Inbound Outbound Calls
General familiarity with real estate
Accounts receivables systems experience highly valued
Adeptness in Perform Data Entry
Data entry experience preferred
Email Correspondence experience highly preferred
Call Center Customer Service experience
Previous experience working with Microsoft Office
Experience with numeric data entry
Expertise in Collections
Supportive, positive attitude with a professional demeanour applied to all tasks
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Ability to simplify complex problems and build solutions
Excellent customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
