The UX Manager II collaborates and coordinates with technology partners, product, development and marketing teams to reach business goals while advocating for the overall user experience. This job partners with technology partners to ensure technical feasibility and flawless execution of UX strategy, and represent the customer point of view with digital, technology and business partners. This job manages a team of experienced UX Designers and is responsible for building, mentoring, and inspiring team members by providing vision and creative direction for specific projects and initiatives.Key Responsibilities and Duties
Manages strategy implementation to ensure user needs and business requirements are represented in features and functionality of system.
Contributes to department strategy development that ensures user needs and business requirements are represented in features and functionality of system.
Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.
Communicates with senior leadership to influence others to accept current practices and approaches.
Leads complex system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
Manages performance of team through regular, timely feedback, and directs the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level8IC
Extensive experience in a design role, ideally with a track record of managing design teams.
At least one year of experience managing design system development in Figma.
Proven ability to successfully deliver design projects from concept to completion.
Strong design acumen: Proficient understanding of design principles, typography, color theory, and visual hierarchy.
Leadership abilities: Proven experience managing and motivating design teams.
Communication skills: Excellent verbal and written communication to effectively collaborate with clients and stakeholders.
Project management skills: Ability to plan, execute, and monitor design projects within deadlines and budgets.
Technical proficiency: Familiarity with design software tools (Figma, Adobe Creative Suite).
Analytical skills: Ability to evaluate design effectiveness and make data-driven decisions.
Marketing experience: Experience working in the marketing space
Agile development experience : Possess a strong understanding of agile design & development processes.
#LI-KG1Related SkillsAgile Methodology, Audience Insights, Audience Segmentation, Consultative Communication, Customer-Focused Campaign Development, Data Analysis, Digital Savviness, Marketing Analytics, Marketing Automation, Problem Solving, Process Management, Relationship Management, Strategic Thinking, Test and Learn MentalityAnticipated Posting End Date:2025-02-28Base Pay Range: $105,000/yr. - $165,000/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewEvery worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: accessibility.support@tiaa.orgPrivacy NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity EmploymentTIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088EEOCKnowYourRights-1688394514088.pdf)Pay TransparencyPhiladelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)
