Job DescriptionTo be considered for this position candidate must be serving permanently in the title of Associate Staff Analyst, or be reachable on the civil service list, or eligible under the 55a program. New York City Department of Transportation’s (NYC DOT) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working and doing business in New York City. NYC’s economic strength, vibrancy, and livability as a world-class city relies on the complex logistics and supply chains that support residents and businesses. Freight activity is an integral part of the lives of all New Yorkers providing the goods needed to support over 8.5 million residents, over 4 million jobs, and 62 million tourists each year. Today close to 90% of the City’s goods are moved into and around the city by truck the result of the shift from rail and water networks to highways in the second half of the twentieth century. Now, our dependency on trucks to meet an increasing demand for goods exacerbates traffic congestion, pollutes our air, stresses our aging infrastructure, and harms the quality of life in our residential neighborhoods. To help address urban freight challenges, the Freight Mobility unit seeks a dedicated, dynamic, and experienced Senior Operations Manager. The successful candidate will report to the unit director, with wide latitude for independent judgment while supporting Freight Mobility Deputy Directors. The role is instrumental in overseeing key initiatives, including the recently awarded Urban Freight Collaborative USDOT-funded RAISE grant and the management of NYC DOT’s Freight Advisory Committee. The Senior Operations Manager will also be responsible for content development for the Freight Mobility newsletter, and support cross-functional projects across the unit. This role offers a unique opportunity to work closely with stakeholders, agencies, community stakeholders, and industry partners to drive improvements in New York City's freight infrastructure and policy landscape. Key responsibilities include: (1) Actively manage timelines, budgets, and milestones for the grant-funded initiatives coordinating with partners to ensure compliance, reporting, and successful project outcomes; (2) Lead Urban Freight Collaborative initiatives, including planning studies, data collection, and stakeholder engagement; (3) Plan and organize quarterly Freight Advisory Committee meetings, setting strategic agendas, preparing materials, tracking actions, and providing updates to committee members; (4) Collaborate with industry, community groups, and agencies to advance sustainable urban freight solutions; (5) Develop content and publish Freight Mobility newsletter, sharing unit updates, policy changes, and freight trends, while ensuring alignment with DOT communications and city messaging. (6) Foster a collaborative team environment by supporting team document management protocols, team building efforts, providing mentorship, and encouraging a cohesive, goal-oriented approach across the Freight Mobility Unit; (7) Support cross-functional unit projects, contributing to data analysis, policy development, and program evaluation to meet Freight Mobility goals.The Freight Mobility Unit is a nationally recognized, award-winning team committed to creating a safer, more sustainable, and efficient urban freight transportation system for New York City. Our dynamic team spearheads transformative projects, policies, and programs designed to meet the evolving demands of urban logistics, enhance community livability, and support New York City’s ambitious environmental and sustainability goals. Through innovation and collaboration, we are shaping the future of freight mobility to better serve businesses, residents, and the environment in one of the world's most dynamic cities. The Freight Mobility Unit is housed within the Regional and Strategic (R&SP) subdivision within the Transportation Planning & Management (TPM) Division. R&SP is a multi-disciplinary team that works with City, State, and regional agencies to address issues facing goods and people movement, providing policy, practice, and infrastructure solutions. TPM’s core functions include operational responsibilities for street infrastructure that regulates traffic flow, parking and commercial deliveries and ensure the safety of motor vehicle occupants, pedestrians, and bike riders, and for developing and implementing a wide range of projects that further safety, efficiency, and sustainability goals. Preferred SkillsThe ideal candidate should have excellent communication (oral and verbal) skills, have strong project management and stakeholder engagement skills, particularly in multi-stakeholder settings, with experience in grant administration and strategic planning. A background in urban freight, logistics, or transportation systems, along with a deep understanding of sustainable transportation practices, is highly preferred. Proficiency in data analysis, including transportation planning tools and visualization software, will support data-driven research and decision-making. Preference also given to candidates with familiarity using Adobe Suite and Microsoft Office.Additional InformationTo be considered for this position, candidates must be serving permanently in the title of Associate Staff Analyst or be reachable on the civil service list. This position is eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and unions.Hours/Shift: Mon - Fri, 9am-5pmWork Location: 55 Water St., New York, NY 10041To ApplyAll resumes are to be submitted electronically using one of the following methods:External applicants, go to www.nyc.gov/careers and search for Job ID #691641Current city employees, log into Employee Self Service, follow the Careers link and search for Job ID # 691641No phone calls, faxes or personal inquiries permitted.Only those applicants under consideration will be contacted.Most public libraries have computers available for use.Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.For more information about DOT, visit us at: www.nyc.gov/dot.Qualifications
A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.
3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above.
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above.
5.A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
