it support specialist.
new york , new york
posted today
job detailssummary
$25 - $35 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1065788
job detailsjob summary:Responsibilities:
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)
Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing Create accounts for new hires
Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via a ticketing system Manage inventory for hardware and software Requirements
2-3+ years of experience in IT support roles.
Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management tools
Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude
Solid problem solving skills Ability to lift heavy equipment (50+ pounds) as needed
Requirements:Requirements open but verbiage in job description is particular to one city.location: New York, New Yorkjob type: Contractsalary: $25 - 35 per hourwork hours: 8am to 5pmeducation: Bachelorsresponsibilities:
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)
Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing Create accounts for new hires
Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via a ticketing system Manage inventory for hardware and software Requirements
2-3+ years of experience in IT support roles.
Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management tools
Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence strong OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude
Solid problem solving skills Ability to lift heavy equipment (50+ pounds) as needed
qualifications:
Experience level: Experienced
Minimum 3 years of experience
Education: Bachelors
skills:
Helpdesk
JIRAEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
