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Library Page - Stephen A. Schwarzman Building / Maps, Dorot Jewish, Local History & Genealogy DivisionsDepartment: Research LibrariesEmployment Type: Part TimeLocation: Stephen A. Schwarzman BuildingReporting To: Brook GrandaCompensation: $16.00 / hourDescriptionThe New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.The library page position is scheduled for 19 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.Key ResponsibilitiesUnder the direction of a Page supervisor, the Library Page:
Projects a positive and courteous attitude to the public by providing exceptional customer service
Shelves and arranges books, and other library materials in order.
Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
Assists patrons with basic computer, internet and audio/visual equipment usage
Locates and prepares library materials requested by patrons
Assists staff with checking materials for damage and recommending them for repair
Helps set up public spaces for events and programs
Performs other related tasks as needed
Required Education, Experience & SkillsRequired Education and Certifications
Current enrollment in a degree program at an accredited school
Proper employment certificate for minors under 18 (https://www.labor.ny.gov/workerprotection/laborstandards/workprot/minors.shtm) as required by NYS law
Required Experience
Ability to troubleshoot basic computer and printer issues preferred
Experience with eReaders and library technologies preferred
Ability to speak foreign languages preferred
Required Skills
Ability to accurately and efficiently sort and arrange items in alphanumeric order
Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
Excellent customer service skills and the ability to work with a diverse patronage
Superb interpersonal and communication skills
Strong problem-solving skills
Demonstrated ability to work as part of a team
Demonstrated reliability and professionalism
Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
MoreCore Values
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Physical Duties
Moderate lifting required (up to 25 lbs)
Pushing book trucks
Physical Required?NoSchedule19 hours per weekThe New York Public Library Salary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).
