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Manager Talent Acquisition Job ID: 8394Business Unit: MTA HeadquartersLocation: New York, NY, United StatesRegular/Temporary: RegularDepartment: Office of Talent AcquisitionDate Posted: Aug 5, 2024Description Job Title: Manager, Talent Acquisition Salary Range: $100,000 - $104,000. Hay Points: 551 DEPT/DIV: People - Talent Acquisition Supervisor: Senior Manager, Talent Acquisition Location: 149 PierrePont Hours of Work: 9:00am-5:30pm This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Summary The Manager of Talent Acquisition is a member of the People Team responsible for implementing talent acquisition strategies. This would include planning, managing, and executing an effective recruitment and selection process that will source diverse and talented applicants in an efficient and timely manner. This individual will manage a team and need to partner with key stakeholders across the agency, including other People group members, business unit executives, as well as department areas dealing with Labor, Legal and Diversity. This position is also responsible for identifying best practices and standardizing these practices across all agencies. In addition, working within prescribed guidelines, policies, and procedures this role will partner with the Compensation team to oversee and manage the Talent Acquisition team on all non-represented and certain represented salary offers. Responsibilities
Design, plan and execute an effective recruitment and selection process. Manage a team responsible for talent acquisition activities for client departments. Such activities include posting vacancies, screening applicants, qualifying resumes, candidate outreach, participating on interview panels, onboarding new hires, and processing packages for internal promotions. Ability to manage all aspects of assigned recruitment efforts for executive, administrative, managerial, operating, professional, skilled trade, hourly, and supervisory titles. Coordinate with employment testing on an as needed basis. Manage reference checks and the background verification process for new hires. Ensure a positive candidate experience.
Work with Agency People partners, business units, and other groups within Talent Acquisition to plan, develop and implement talent acquisition strategies to ensure hiring goals and objectives are met, and positions are filled with the best possible talent. Provide innovative ideas for filling complex and hard to fill titles. Implement and adhere to industry best practices.
Partner with Senior Manager, Talent Acquisition to assign and track all recruitment efforts identifying and reporting any bottlenecks in the process. Assist with maintaining accurate and up-to-date recruitment activity reports.
Assist Senior Manager, Talent Acquisition in conducting scheduled and unscheduled audits on ATS records and recruitment-related documentation.
Assist in auditing and approving background check reports and Salary Worksheets.
Coordinate requests for new job codes and position numbers and track to completion.
Manage the efficient and timely sourcing of diverse and talented candidates. Ensure the delivery of diverse applicants to hiring departments. Work with the MTA’s recruitment advertising agency and various other recruitment companies to develop media plans for hard to fill positions. Build talent pipelines and assist with employment branding.
Use metrics to create reports and identify areas of improvement. Make recommendations and implement approved changes to the onboarding process and applicant experience. Ensure fair, ethical and equitable adherence to recruitment processes and practices.
Use applicant tracking systems and other recruiting software and CRM system to track applicants through the selection phase through to on-boarding.
Develop and motivate personnel within the unit, creating brand ambassadors. Provide career development for subordinates. Manage the development of Talent Acquisition staff to ensure knowledge of multiple HR disciplines and federal, state and local employment laws. Provide prompt and effective coaching and counseling. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
Fosters a positive employee relations climate that ensures MTA principles, policies and programs are consistently practiced.
Counsel candidates on organizations benefits, salary, and environment.
Partner with Senior Manager, Talent Sourcing and Outreach on recruitment and outreach activities including participation in career fairs, coordination of information sessions and workshops on career opportunities, as well as meeting with students, faculty, and administrators promoting MTA career opportunities.
Working within prescribed guidelines, policies, and procedures partners with the Compensation team to oversees and manage salary recommendations and offers for all non-represented and certain represented roles.
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
Other duties as assigned.
Qualifications
Recruiting diverse, well qualified candidates while working within the confines of our financial limitations and competition from the private sector.
Recruiting for hard to fill titles such as those in Director level, skilled trade, engineering, and IT.
Assist in Sourcing and building new talent pipelines.
Creating various metrics that can effectively communicate process outcomes, improvements and deliverables using data pulled from different sources.
Partnering with business units and members of the broader People team across agencies to transform processes and influence change. Including facilitating building employment branding and creating brand ambassadors.
Working within prescribed guidelines, policies and procedures for salary offers to internal and external candidates is quite challenging given the financial condition of the MTA and economic factors in the external environment.
Analyzes and makes recommendations for policy and procedural changes with final approval from departmental management and/or Senior Management and supports implementation of such changes.
May provide input into overall strategy and approach in consultation with departmental management and/or HQ Senior Management.
Recruitment and selection of qualified, diverse candidates, giving due consideration to diversity goals, applicable laws, regulations, policies, procedures and job requirements.
Influence decision-making process with hiring managers ensuring proper consideration of qualifications, diversity and organizational goals maintaining integrity of recruitment process.
Coordinate multiple-step recruitment process, including background investigations, PAS and medicals, pre-employment training and testing in a timely fashion to meet hiring goals.
Must have working knowledge of all related state and federal regulations regarding related human resource issues.
Must have demonstrated knowledge of creating and delivering effective and efficient processes that help identify candidates in a timely manner.
Must have knowledge of sourcing and recruitment of a diverse and skilled workforce in a civil service and/or unionized environment.
Strong knowledge of full cycle recruiting, sourcing, and employer branding.
Demonstrated ability to develop and execute strategies to source and recruit top talent based on defined job criteria and competencies.
Must have experience assisting with coordinating or participating in Outreach events and Career Fairs.
Demonstrated ability to execute effective staffing strategies and processes to ensure the ongoing development of best-in-class workforce
Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization
Excellent organizational skills.
Working knowledge of labor agreements and employment laws including Equal Employment Opportunity laws.
Knowledge of MTA Compensation policies preferred
Demonstrated ability to work with all internal levels within a given organization.
Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
Demonstrated ability to work in a high-profile, high-pressure environment effectively.
Demonstrated ability to change priorities while meeting deadlines.
Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
Demonstrated the ability to manage projects related to mass recruitment efforts or process improvement initiatives.
Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
Demonstrated analytical capabilities and quantitative skills.
Understanding of the organizational culture.
Ability to handle confidential matters and information.
Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook
Education and Experience
Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Public Administration, Business Administration or a related field or an equivalent combination of education and experience may be considered in lieu of a degree.
Minimum 5 years of progressive experience in Talent Acquisition or related area, including at least 2 years of supervisory, managerial or project management experience in a large, multi-faceted, fast-paced organization or governmental body preferred.
PREFERRED:
Master’s degree in a related field.
Attainment of or in the process of attaining SPHR or SHRM certification in HR management.
Prior experience working in a large, multi-faceted, fast-paced organization.
Familiarity with the MTA’s policies and procedures. Familiarity with the MTA’s collective bargaining procedures
Other Information
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker.
HOW TO APPLY:
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
