Company DescriptionAbout Zenith: Zenith is The ROI Agency, we succeed when our clients succeed. We have a simple strategy: motivate our people, deliver great work, and delight our clients. Clients want to work with happy and motivated people. We have a superb Talent team, helping the agency recruit, develop and retain the industry's best talent. We're constantly striving to create a winning culture and we're delighted that 91% of our people would recommend us as a great place to work. We are single mindedly focused on delivering great work. We have a consistent track record of making our clients' communications more effective. Our goal is to achieve commercial marketing success. We don't set out to win awards but see them as a function of great work. Our greatest credential is our client list. Every day we work on challenging business and communication issues, in partnership with great client marketing teams. We are proud to have worked with many of our clients for 10 years or more and are equally proud of our new relationships. To learn more, visit www.zenithmedia.comJob DescriptionJob Overview:The Supervisor of Investment Excellence is responsible for day-to-day media buy activation, budget and billing management, and buy hygiene oversight on the Inspire Media Engine (IME) Investment team. The Supervisor must understand the importance of ensuring media buys run and deliver as planned and that timely and accurate billing and budget management of those buys occurs.The Supervisor must be a nimble, problem-solver with a passion for the work and must be able to manage relationships at all levels and continuously work to identify opportunities for moving the client and agency business forward.Responsibilities:
General
Play a leading role in all aspects of campaign activation including but not limited to campaign implementation, activation, QA and reconciliation.
Drive activation excellence as it relates to OTT, digital, social, etc., media programs.
Manage up to Associate Director and VP regularly to keep them informed on important project and internal team updates.
Elevate issues and opportunities to leadership as needed.
Ensure all responsibilities are executed to the highest level of quality – on time and with efficiency.
Build, foster and manage all relationships maintaining contact and building rapport with various departments to ensure excellence relative to operations, trafficking and reporting.
Serve as a resource with intimate knowledge of activation, verification, and trafficking platforms – Prisma, DCM/CM, & DoubleVerify.
Develop and rollout process that can aid in establishing best practices in activation, QA and media operations.
Accurately follow and help drive consistency for current process for things such as budget forecasting, fees management, taxonomy, etc.
Financial Stewardship
Partner with Operations and Client Finance to ensure billing is accurate each month.
Manage vendor billing which includes but is not limited to insertion orders, monthly billing reports, discrepancy resolution and reconciliation.
Work closely with Operations and appropriate IME team members to work on month-end, quarter-end, and year-end close procedures such as: accruals, reconciliations, and adjustments.
Active management of planned and actualized budget tracking, QA against authorizations and planned budgets, budget forecasting and reporting.
Daily Project Management & Maintenance
Troubleshoot ad delivery to ensure media delivers on expected buying guidelines.
Supports Associate Director with the following deliverables:
Campaign builds
Taxonomy compliance
Billing deadlines
RFI/reconciliation
Platform Tax and Agency Fees
Budget management & tracking (planned and actualized)
Client Draft Billing
Managing traffic requests/SLAs and escalating any concerns to leadership
Template and process development
Accurate and timely audit deliverable delivery
Oversee the delivery of buying and/or digital trafficking specs and guidelines to key external and internal partners.
Collaborate with Operations Team to develop and improve processes to ensure data integrity and implement across the agency.
Share ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve them.
Mentorship
Develop and grow junior team members by ensuring goals and expectations are being set and met on an ongoing basis.
Delegate and provide guidance to junior team members on appropriate projects and tasks to help with the growth and development.
Keep manager informed on project, task and performance progress.
Train and support analysts and associates in regards to billing, trafficking and QA
Qualifications
Bachelor’s degree in marketing, advertising, communications, consumer insights or equivalent
Agency experience highly preferred
3+ years of related experience
Ability to work independently and collaboratively with diverse groups
Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
Strong attention to detail
Proven experience in effectively coaching and developing others
MS Office: Excel and PowerPoint proficiency is a must
Knowledge of MBOX and Prisma
Excellent communication, organization and interpersonal skills
Keywords:
Prisma, MediaOcean/MBox,DCM/CM360, Excel, Ad Verification (i.e. DoubleVerify), Media Investment Operations
Additional InformationAll your information will be kept confidential according to EEO guidelines.Compensation Range: $85,000 - $90,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/28/2024#LI-Hybrid
