Location: Astoria, NY (On-Site)
Schedule: Full-Time, Monday–Friday
About Us:
We’re a busy, well-established independent insurance agency in the heart of Astoria, NY. We pride ourselves on personalized service and strong client relationships.
Position:
We’re seeking a Customer Service Representative (Personal Lines) to handle day-to-day service needs for home, auto, renters, and other personal policies.
Key Responsibilities:
Assist clients with policy changes, billing, ID cards, and inquiries
Process endorsements, cancellations, and renewals
Provide quotes and maintain accurate client files
Communicate with carriers to resolve service issues
Support producers with administrative tasks
Requirements:
Insurance experience preferred; NY P&C license a plus
Strong communication and multitasking skills
Familiarity with AMS360 a bonus
Bilingual (English/Spanish or Greek) a plus
To Apply:
Please send your resume and a brief cover letter to jphillips@phillipsbrokerage.com CSR Position in Subject line . We look forward to hearing from you!
