Our signature office in Great Neck office seeking a highly skilled and enthusiastic Customer Service Representative to join our team! As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service, answering questions, and resolving issues in a timely and professional manner.
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns in a fair and timely manner
- Provide product and service information to customers
- Process orders and returns
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
- Meet and exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong computer skills and familiarity with CRM software
What We Offer:
- Competitive salary and bonuses
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual, please submit your application, including your resume and cover letter,
We look forward to hearing from you!
