Principal, Real World Strategy & Innovation

Principal, Real World Strategy & Innovation

23 Apr 2024
New York, Newyorkcity, 10001 Newyorkcity USA

Principal, Real World Strategy & Innovation

Principal – Real World Strategy & Innovation (RWSI)OverviewIndividuals joining us are assured of a rewarding and progressive career in life sciences consulting. You will have the opportunity to address challenging client issues, across multiple geographies with a direct influence in delivering solutions. We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.RoleAs a Real-World Strategy & Innovation Principal, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The focus of a Principal is to deliver outstanding client service, while building trusted relationships with new and existing clients that enhance the RWSI brand. The Principal’s success will be measured by the ability to take on larger and more complex projects, while opening new business relationships to the firm.As a Principal within RWSI, you will collaborate directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at elevated levels of client satisfaction.Responsibilities

Develop and deliver insightful, value-added strategies that address use of new data, methods, or tools for regulatory decision making, .

Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organizations.

Lead the regulatory intelligence activities. Ensure a robust process to monitor the external regulatory environment and to identify and communicate new or emerging information that is relevant to IQVIA innovative offerings and to our clients’ needs.

Shape and influence regulatory strategy to benefit company, based on emerging regulatory frameworks, scientific innovation, and IQVIA’s portfolio

Function as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering elevated levels of quality/added value.

Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.

Allocate direction, advice, and intellectual leadership to clients and delivery teams.

Provide high level input and ensure development of client reports and presentations.

Ability to deliver all or significant portions of findings to clients.

Lead thought leadership and firm building initiatives.

Remain current on emerging regulatory frameworks, pivotal regulatory decisions, and industry trends to anticipate and identify new business challenges and issues with assigned clients.

Provide leadership, strategic direction and insight to the Regulatory Science and Strategy organization.

Participate in annual performance review team processes.

Engage in recruitment and selection of inexperienced staff.

Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients.

Skills & ExperienceThe successful candidate will have a history of success across most of the following competencies:

Client Relationship Management and Delivery - Principal owner of client engagements to the brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients.

Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for CONSULTING SERVICES practice teams.

Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations.

Regulated Medical Product Experience - Ability to speak in detail with CEOs, COOs, and CMOs about FDA and other regulatory bodies requirements, guidelines, and expectations, in a meaningful manner with depth of content knowledge, including emerging trends that will shape business planning activities

Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CMO level (ideally providing comprehensive and authoritative knowledge in brand/commercial services solutions demonstrated through speaking, writing, and general eminence).

International Experience - Has the experience to craft client brand and commercial strategies that are specific regarding international geography.

Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors’ message to target audience with the gravitas to build relationships to sell services and recruit practitioners.

Industry Trends - Maintains a constant focus on regulators, industry, and client trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.

Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting, or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes.

Clear Oral Communication - Ability to speak clearly and fluently. Demonstrates a logical, structured approach, adapts to the needs of the situation and the nature of the audience; confirms the audience has understood the message. Beyond presenting clearly, this competency is also concerned with ensuring strong two-way communication.

Clear Written Communication - Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses well-structured, logical arguments and avoids unnecessary technical or complex language.

Commercial Awareness - Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible.

Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team.

Coping with Pressure - A cheerful outlook in stressful situations or following failures. Ability to manage one’s own emotions, willing to take on challenging tasks, and energy to remain focused on those tasks when presented with obstacles.

Customer Focus - Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers’ needs and exceed expectations whenever possible. Concern with clients inside or outside the organization; internal customers may be other departments or individuals from the same organization.

Decision-Making - Makes clear, appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary and taking responsibility for outcomes and impacts of those decisions.

Flexibility - Responds well to change. Cheerful outlook toward changes and a readiness to adapt when presented with new information, new situations or shifting priorities.

Influencing - Balances the need to shape outcomes in short term while maintaining successful long-term relationships. Knows how to motivate and inspire to achieve a common goal and demonstrates key strategic negotiation tactics. Uses personal and professional contacts to influence people across teams or organizations.

Initiative - Constantly looks for things to do. Self-confident and initiative-taking; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results.

Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation.

Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves.

Planning and organizing - Establishes and prioritizes tasks and objectives to manage time and resources appropriately. Sets deadlines based on the time required, and on how each part of the plan affects others. Prepares backup plans in case the sit

Strategic Vision - Creates a clear view of the future of the business. Considers the long-term goals of the organization and defines the strategy to achieve this. Considers the current environment in which the business operates and anticipates future changes or challenges for the organization.

Technological Orientation - Shows comfort and aptitude using technology to reach goals more efficiently, and to a higher standard of quality. Welcomes advancements in technology and is willing to understand and implement them. Uses technology appropriately and helps others to appreciate and understand the benefits of using technology.

Qualifications & Other RequirementsIn addition to the skills and experience above, candidates interested in joining IQVIA Consulting Services as a Principal should have:

A strong academic history including minimum of a bachelor’s degree or equivalent, relevant graduate degree preferred (further personal/industry qualifications are valued but are not essential)

At least 10 years professional experience in consulting, medical product industry, FDA preferred, with evidence of career progression

Minimum of 6 years of experience focused on regulatory science, regulatory strategy, or product review

Demonstrable experience in and commitment to the life sciences and/or healthcare industries

A strong history of management, leadership, and people development

A willingness and ability to travel to client locations

Fluency in English (spoken and written)

Right to live and work in the recruiting country

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.comWe are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoeIQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-statusThe potential base pay range for this role, when annualized, is $201,300.00 - $343,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.EEO Minorities/Females/Protected Veterans/Disabled

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  • \"Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Workplace Strategy and TechnologyOverview The Real Estate Services RES team at Mastercard delivers an array of essential services to the core business, encompassing real estate transactions, workplace strategies, facilities management, and more. These efforts are globally coordinated to proactively plan, execute, and optimize the enterprise\'s occupancy needs, ensuring high-quality services and continuous improvement. As a cornerstone of this initiative, the Director of Workplace Strategy is tasked with leading the charge in real estate services, focusing on office occupancy strategies, space management, and optimization. This role is instrumental in leveraging Mastercard\'s strategic tools and data analytics to orchestrate space planning, design, and operational efficiency across the global portfolio, aligned with the company\'s workplace model and real estate strategy. Do you have experience in large scale corporate real estate management across diverse geographies? With expertise in workplace strategies, capacity management metrics, stakeholder engagement and workplace experience management that has had multiple operational & financial complexities? Do you embrace & recognize the importance of having a robust suite of technology products in an agile workplace environment, to meet business needs? Are you an effective communicator who is comfortable communicating with a program\'s sponsors / executive management, peer stakeholder teams & external supplier partners across geographies? Are you comfortable challenging the status quo and driving change?Key Roles & Responsibilities:Strategic office capacity Planning and Oversight: Lead Global Workplace Capacity Planning: Spearhead the strategic planning for Mastercard\'s office workplace capacity, aligning with evolving hybrid workplace models, business objectives, and enhancing employee workplace experiences. Develop and implement neighborhood seating strategies to enhance collaboration and workspace flexibility.Technical Proficiency and Tool Utilization: Advanced Tools for Workplace Strategy: Leverage cutting-edge workplace strategy tools and software to enhance operational efficiency and workspace optimization. Influence the design of workspaces to maximize real estate lease utilization, ensuring alignment with Mastercard\'s strategic business requirements.Data Analytics Integration: Occupancy Data Analysis and Strategic Engagement: Direct collaborations with Mastercard\'s data analytics divisions, including GBSC & Workday teams, to create and refine occupancy data analytics and dashboards. This initiative is aimed at improving space utilization and supporting strategic decision-making, with a particular focus on hybrid working models and maximizing real estate lease efficiency.Stakeholder Management and Communication: Effective Stakeholder Engagement: Manage stakeholder relationships adeptly, delivering impactful presentations and clearly communicating real estate strategies and outcomes. Navigate the efficiencies of real estate services, aligning them with business objectives and enhancing the workplace experience across the board.Financial Accountability: Budget Management and Optimization: Oversee the development and management of the operational program budget. Proactively optimize office capacity occupancy to ensure financial efficiency across Mastercard\'s real estate activities.Change and Move Management: Leadership in Workplace Adaptation: Champion initiatives for workplace change management and office relocation programs, fostering adaptive workspace cultures and facilitating seamless transitions. This role is pivotal in optimizing space and resource utilization to meet evolving business needs.Integration with Capital Project Management: Drive Optimization in Capital Projects: Scope Management: Initiate and manage project scopes in collaboration with transaction teams, ensuring adherence to global design guidelines, and implementing change control processes. Cost and Schedule Management: Oversee resource planning, task sequencing, budget estimation, and tracking, ensuring timely and cost-effective project delivery. Implementation of Global Workplace Design Guidelines: Ensure consistent application of Mastercard\'s global design standards across projects, regardless of location or scale. Scope Creep and Resolution Management: Manage and resolve scope deviations efficiently to maintain project integrity. Cross-Functional Collaboration: Work closely with RES peer functions including the Digital Experience team, IT/Networking, Corporate Security, Global Supply Chain, and Communications to ensure integrated project delivery and operational excellence.Experience & Skillsets Comprehensive Expertise in Corporate Real Estate Principles: Deep knowledge of corporate real estate dynamics, including capacity planning, capital project management, facility operations, and transaction management within a diverse, multi-regional portfolio is essential. Executive Engagement and Presentation Capabilities: Demonstrated proficiency in engaging with senior leadership to independently present and debate program business cases, financials, design concepts, and other critical topics, ensuring persuasive and impactful communication. Analytical and Financial Acumen: A pronounced analytical mindset, comfort with a statistical approach, and robust financial insight are required. Candidates must possess the ability to strategically align financial considerations with operational goals. Proficiency in Data Analytics and Software Tools: Expertise in performing statistical data analytics is mandatory, necessitating fluency with MS Office suite, comprehensive CAFM systems, AutoCAD, occupancy analytics tools, and workplace business intelligence systems. Interpersonal and Conflict Resolution Skills: Exceptional interpersonal abilities to connect, build rapport with stakeholders, and navigate through conflicting viewpoints during the decision-making process are crucial. Understanding of Outsourcing and Supplier Management in Corporate Real Estate: A solid grasp of outsourcing practices, especially in relation to supplier and project management services within the corporate real estate sector. Communication and Presentation Excellence: Strong, articulate verbal and written communication skills, alongside notable presentation capabilities, are indispensable. Willingness to Travel: Openness to undertake both international and domestic travel, accounting for approximately 10-15% of the role\'s responsibilities. Multicultural Team Experience: Prior experience working within multicultural real estate teams across various geographies is required. Educational and Technical Qualifications: A degree or formal qualification in Computer Systems & Architecture, Interior Design, Engineering, or AWS is preferred. Proficiency in coding or program writing offers a competitive edge. Professional Accreditations: Credentials from recognized bodies such as GBCI, Green Star, BREEM, IFMA, BIFM, CoreNet Global, RICS e.g., LEED, Green Star, BREEM, FMP, CFM, MCR, MRICS are highly desirable across any or all disciplines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard\'s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard\'s guidelines.In line with Mastercard\'s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesPurchase, New York: $147,000 - $228,000 USDO\'Fallon, Missouri: $128,000 - $198,000 USDOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Workplace Strategy and TechnologyOverview The Real Estate Services RES team at Mastercard delivers an array of essential services to the core business, encompassing real estate transactions, workplace strategies, facilities management, and more. These efforts are globally coordinated to proactively plan, execute, and optimize the enterprise\'s occupancy needs, ensuring high-quality services and continuous improvement. As a cornerstone of this initiative, the Director of Workplace Strategy is tasked with leading the charge in real estate services, focusing on office occupancy strategies, space management, and optimization. This role is instrumental in leveraging Mastercard\'s strategic tools and data analytics to orchestrate space planning, design, and operational efficiency across the global portfolio, aligned with the company\'s workplace model and real estate strategy. Do you have experience in large scale corporate real estate management across diverse geographies? With expertise in workplace strategies, capacity management metrics, stakeholder engagement and workplace experience management that has had multiple operational & financial complexities? Do you embrace & recognize the importance of having a robust suite of technology products in an agile workplace environment, to meet business needs? Are you an effective communicator who is comfortable communicating with a program\'s sponsors / executive management, peer stakeholder teams & external supplier partners across geographies? Are you comfortable challenging the status quo and driving change?Key Roles & Responsibilities:Strategic office capacity Planning and Oversight: Lead Global Workplace Capacity Planning: Spearhead the strategic planning for Mastercard\'s office workplace capacity, aligning with evolving hybrid workplace models, business objectives, and enhancing employee workplace experiences. Develop and implement neighborhood seating strategies to enhance collaboration and workspace flexibility.Technical Proficiency and Tool Utilization: Advanced Tools for Workplace Strategy: Leverage cutting-edge workplace strategy tools and software to enhance operational efficiency and workspace optimization. Influence the design of workspaces to maximize real estate lease utilization, ensuring alignment with Mastercard\'s strategic business requirements.Data Analytics Integration: Occupancy Data Analysis and Strategic Engagement: Direct collaborations with Mastercard\'s data analytics divisions, including GBSC & Workday teams, to create and refine occupancy data analytics and dashboards. This initiative is aimed at improving space utilization and supporting strategic decision-making, with a particular focus on hybrid working models and maximizing real estate lease efficiency.Stakeholder Management and Communication: Effective Stakeholder Engagement: Manage stakeholder relationships adeptly, delivering impactful presentations and clearly communicating real estate strategies and outcomes. Navigate the efficiencies of real estate services, aligning them with business objectives and enhancing the workplace experience across the board.Financial Accountability: Budget Management and Optimization: Oversee the development and management of the operational program budget. Proactively optimize office capacity occupancy to ensure financial efficiency across Mastercard\'s real estate activities.Change and Move Management: Leadership in Workplace Adaptation: Champion initiatives for workplace change management and office relocation programs, fostering adaptive workspace cultures and facilitating seamless transitions. This role is pivotal in optimizing space and resource utilization to meet evolving business needs.Integration with Capital Project Management: Drive Optimization in Capital Projects: Scope Management: Initiate and manage project scopes in collaboration with transaction teams, ensuring adherence to global design guidelines, and implementing change control processes. Cost and Schedule Management: Oversee resource planning, task sequencing, budget estimation, and tracking, ensuring timely and cost-effective project delivery. Implementation of Global Workplace Design Guidelines: Ensure consistent application of Mastercard\'s global design standards across projects, regardless of location or scale. Scope Creep and Resolution Management: Manage and resolve scope deviations efficiently to maintain project integrity. Cross-Functional Collaboration: Work closely with RES peer functions including the Digital Experience team, IT/Networking, Corporate Security, Global Supply Chain, and Communications to ensure integrated project delivery and operational excellence.Experience & Skillsets Comprehensive Expertise in Corporate Real Estate Principles: Deep knowledge of corporate real estate dynamics, including capacity planning, capital project management, facility operations, and transaction management within a diverse, multi-regional portfolio is essential. Executive Engagement and Presentation Capabilities: Demonstrated proficiency in engaging with senior leadership to independently present and debate program business cases, financials, design concepts, and other critical topics, ensuring persuasive and impactful communication. Analytical and Financial Acumen: A pronounced analytical mindset, comfort with a statistical approach, and robust financial insight are required. Candidates must possess the ability to strategically align financial considerations with operational goals. Proficiency in Data Analytics and Software Tools: Expertise in performing statistical data analytics is mandatory, necessitating fluency with MS Office suite, comprehensive CAFM systems, AutoCAD, occupancy analytics tools, and workplace business intelligence systems. Interpersonal and Conflict Resolution Skills: Exceptional interpersonal abilities to connect, build rapport with stakeholders, and navigate through conflicting viewpoints during the decision-making process are crucial. Understanding of Outsourcing and Supplier Management in Corporate Real Estate: A solid grasp of outsourcing practices, especially in relation to supplier and project management services within the corporate real estate sector. Communication and Presentation Excellence: Strong, articulate verbal and written communication skills, alongside notable presentation capabilities, are indispensable. Willingness to Travel: Openness to undertake both international and domestic travel, accounting for approximately 10-15% of the role\'s responsibilities. Multicultural Team Experience: Prior experience working within multicultural real estate teams across various geographies is required. Educational and Technical Qualifications: A degree or formal qualification in Computer Systems & Architecture, Interior Design, Engineering, or AWS is preferred. Proficiency in coding or program writing offers a competitive edge. Professional Accreditations: Credentials from recognized bodies such as GBCI, Green Star, BREEM, IFMA, BIFM, CoreNet Global, RICS e.g., LEED, Green Star, BREEM, FMP, CFM, MCR, MRICS are highly desirable across any or all disciplines.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard\'s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard\'s guidelines.In line with Mastercard\'s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesPurchase, New York: $147,000 - $228,000 USDO\'Fallon, Missouri: $128,000 - $198,000 USDPDN-9bba8c75-87c9-4816-b562-38395ddc1915\"

  • Description

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