Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.ResponsibilitiesThis Application Analyst II will be part of the Prelude/Referrals/Identity team.The Revenue Cycle Application Analyst II is primarily responsible to configure and provide intermediate functional and technical support for the specific application or set of applications to a variety of Revenue Cycle business users. In addition, part of the responsibility is to collaborate with end users to understand the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the Revenue Cycle organization.Assists with the analysis recommendations for corrective actions and resolution of problems within the software application. Creates and executes test scripts for new system builds timely and effectively. Provides analysis and documentation of workflows, data collections, end-user report details and other technical issues associated with applications, applying both vendor and internal stakeholder consideration. Creates, modifies, and tracks system build timely and effectively. Provides support for normal maintenance of upgrades and system maintenance. Implements system updates and changes and communicates those changes to super users and end users. Provides ongoing application support for all supported applications. Engages, manages, and communicates to all stakeholders. Solves problems by analyzing business issues and requirements, analyzing workflows, and synthesizing key messages. Ability and experience understanding end user workflow and owning the technical components of that workflow.Ability to work well in team environments and facilitate integrated meetings Demonstrates customer-oriented service excellence principles. Self-motivated with ability to identify and resolve issues and advance personal knowledge. Ability to execute complex tasks through organization and details driven approach. Demonstrates excellent interpersonal communication skills, among facility customers and team members. A motivated, quick learner of software and information technology. Proficient in accurate, thorough, and complete documentation. Epic application knowledge to build, test, support, and train.QualificationsBachelor's Degree with 2 years experienceORAssociate's Degree with 4 years experience.Epic Certification and Proficiency Required.Preferred qualifications include Epic Certification in Referrals and Prelude.During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.This position will accept applications until September 8, 2024. This deadline may be extended if the necessary candidate pool is not met by this date.Exemption StatusExemptCompensation Detail$84,510 - $118,393/ yearBenefits EligibleYesScheduleFull TimeHours/Pay Period80Schedule Details100% Remote, can be seated at any site.M-F, 8-5 cst, additional hours as business requiresWeekend ScheduleAs business requiresInternational AssignmentNoSite DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.RecruiterRonnie BartzEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
