SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.The anticipated salary range for this role is between $158,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.Role DescriptionAs part of our Innovation Product team, you will play a key role in gathering business requirements, developing business cases for roadmap and early evaluation, scoping products, and writing functional specifications, user stories, and test plans. You will be a results-oriented individual comfortable operating in a creative, fast paced and often ambiguous environment. The successful candidate will operate with a level of autonomy commensurate with experience and ability to work effectively across multiple teams, products, and/or platforms.Role Objectives Collect user feedback and feature requests to support the product roadmap. Document business requirements, release notes, workflows, processes, training materials, and technical alternatives for specific epics or feature sets. Draft agile epics and user stories; maintain backlog with high-quality stories, acceptance criteria, and current priority. Join scrum ceremonies providing understanding of user stories to ensure accurate sizing and task breakdown to, maximizing team productivity. Partner with engineering, data science, and design teams to deliver roadmap commitments on-time, on-scope, on-quality. Demonstrate relationships with business, product, and technical unit leads to understand their business objectives and challenges to provide insight to areas that are candidates for enhancement. Partner with counterparts in IT systems and development to maintain knowledge of firm capabilities and capacity. Develop reports to deliver to senior management on the current state of business systems and whether they are meeting performance indicators.Drive timely delivery of initiatives through the following:
Collaboration and awareness of established target dates for business readiness
Ensure refinement of Epics and Stories are completed timely to meet sprint goals and release goals
Participate in technical desk checks (demos) with software developer and QA partners to iterate on requirements and acceptance criteria, leading to defect mitigation and efficiency of requirements delivery
Direct UAT partners on testing goals and timelines in accordance with release timelines
Be accountable for defect resolution through prioritization and defining criticality using analytic metrics and severity guidelines, ensuring timely resolution or risk acceptance while mitigating customer impact
Manage requirements associated to rollout approach of new capabilities
Qualifications and Skills
5-7+ years of business analyst or relevant experience
Expertise in business requirements writing and communication
Relevant experience in Financial Services industry or in a major global corporation (experience modernizing legacy banking systems, or implementing automation, innovation, fintech, regtech, or other similarly complex projects).
Understanding of how digital experiences, digital platforms, and underlying technologies are developed and built
Experience with agile product development and software delivery lifecycle
Familiarity with processes, ceremonies, and best practices of iterative development processes, such as Agile methodologies and Scrum
Ability to define user stories from high level features, and facilitate them through design and development iterative processes
Proven track record of delivery and new product feature creation
Excellent analytical skills, with the ability to identify insights to help drive business performance and shape strategy
Familiarity/experience with portfolio / performance reporting is preferred
Understanding of how to build the right features through the lens of customer desirability, business viability, and technology feasibility
An agile methodology mindset
Demonstrated ability to manage tight delivery timelines and calmness under pressure
BA or BS in applicable field of study
Additional RequirementsD&I CommitmentResponsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
