As our next Reception Team Leader, you…Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.Assist in effectively running the front office operations with a hands-on approach.Help guests and create positive experiences.Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.Maintain strong working relationships and communicate with all departments.Work duty manager shifts as and when requiredA little more information:You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.Our hotel offers 146 rooms, meeting rooms, bar, restaurant and Swimming pool.To ensure you can best welcome and care for our guests you will need to be fluent in English .Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.If you feel you are the right candidate for the role as our Reception Team Leader, please click ‘apply’ now! We’d love to hear from you!One more thing…By working at the Novotel York Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality  
