Performs a variety of administrative duties to support assigned areas such as scheduling, handling phone calls, greeting customers and correspondenceJob Responsibilities:
Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
Administers calendar and schedules management.
Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
Provides coverage of other areas such as front end, point of service and registration.
Other duties as assigned.
Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.
Education:
High School Diploma or GED.
Two years of college or business school preferred.
Certifications:
None required.
Complexity of Work:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Work Experience:
One year office experience.
Typing proficiency of 35 wpm with accuracy preferred.
Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
Experience may be assessed with an on-line Skills Assessment.
Physical Requirements:
A high degree of dexterity to produce materials on a PC/word processor.
Normal or corrected vision.
Ability to tolerate extensive sitting and frequent walking to other parts of the campus.
Lifting or carrying of up to 25 pounds.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required.
Pay RangeMinimum hourly: $15.75Maximum hourly: $21.65The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
