Administrative Assistant Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical.Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join ourEdgewood TeamEssential Duties and Responsibilities:
Answer the phone and accurately transfer calls or take detailed messages
Perform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking information and community policies
Ensuring the lobby area, front entrance, entryway and other common areas are clean and organized at all times
Ability to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistance
Administrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etc
Ensure proper distribution of resident notices
Accept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistance
Other duties as assigned
Qualifications:
A minimum of 1 to 2 years of customer service experience. Property Management experience preferred.
Candidates must be detail oriented and hard working.
Must be able to multitask and use a multiline telephone system
Excellent interpersonal skills and a strong sense ofprofessionalism
Proficient with Microsoft Office Suite (Word, Excel, Teams, Outlook)
Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
Must be able to work a flexible schedule, including weekends.
Physical Requirements:
Must be capable of physically accessing all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry or maneuver weights of up to 35lbs. independently and 75 lbs. with assistance.
Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:
Medical, Dental & Vision
Prescription Drug Program
Paid Vacation & Holiday
Paid Personal/ Sick Leave
Company Paid Life Insurance
Company Paid AD& D Insurance
Company Paid Short- Term
Company Paid Long-term Disability
Supplemental Life Insurance
Dependent Supplemental Life Insurance
Educational Assistance
Financial Planning
Retirement Savings Plan with company matching
Company outings and events
Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.Powered by JazzHR