Account Manager Associate

Account Manager Associate

24 Nov 2024
Ohio, Cleveland, 44101 Cleveland USA

Account Manager Associate

Vacancy expired!

Job Description

The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment, and lead or participate actively in contributing to continuous improvement initiatives.

Salary range: $45000 - $55000 per year.

Responsibilities:

  • Own the customer communication relationship during the sales fulfillment process.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Maintain quick response times between clients and all internal teams.
  • Coordinate presales deliverables and share key information between the client and sales team.
  • Collaborate with the sales teams to improve workflows.
  • Brainstorm the development of internal apps to assist with the post-sales processes.
  • Monitor and analyze customer's usage of our product.
  • Collaborate with cross-functional teams across business and product.

Qualifications

  • Prior to customer or client service work or related experience preferred.
  • Account management or other relevant experience is an asset.
  • Ability to handle a high volume, complex inquiries, and high-profile client base.
  • Ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Effective collaboration and problem-solving skills required.
  • Ability to multi-task, manage through conflict, and use priority setting to accomplish goals required.
  • Effective presentation and training skills required.
  • Experience in delivering client-focused solutions based on customer needs.
  • Strong learning agility, in order to quickly gain expertise on.
  • Excellent organizational and time management skills.
  • Natural relationship builder with integrity, reliability, and maturity.

Additional Information

  • Best-in-class compensation packages and comprehensive benefits
  • Competitive salary with great bonus structure
  • An active company culture including monthly events, free weekly lunches, and a fully stocked fridge

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Job Details

  • ID
    JC6073306
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Moo Properties
  • Date
    2020-11-24
  • Deadline
    2021-01-23
  • Category

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