Business Analyst, Process Improvement

Business Analyst, Process Improvement

11 Mar 2024
Ohio, Cleveland, 44101 Cleveland USA

Business Analyst, Process Improvement

Job ID

12428

Location

Case Main Campus

Full/Part Time

Full-Time

Regular/Temporary

Regular

Job Description

POSITION OBJECTIVE

The Business Analyst plays a pivotal role in the strategic development and execution of key initiatives within the School of Medicine at Case Western Reserve University. This multifaceted position encompasses the establishment of modern business planning methodologies, facilitation of faculty compensation initiatives, data analysis, process enhancement, and collaboration with a diverse range of stakeholders. The business analyst also focuses on implementing Six Sigma and lean management practices to optimize various school and university operations.

ESSENTIAL FUNCTIONS

Lead the faculty compensation analysis effort. Maintain and improve a robust faculty compensation tracking and management database which combines recent and historical data from various sources from faculty affairs, finance, research administration, facilities, external benchmarking data, and other sources. Manage a robust online reporting and tracking system, and work with departments to annually analyze faculty compensation based on departmental metric plans and SOM guidelines to match compensation against national benchmarks, internal metrics, and relevant performance measures. (20%)

Apply business planning techniques and approaches to planning for potential initiatives and business opportunities, including market analysis and assessing the revenue potential. These opportunities span educational, research, and commercial ventures. Work closely with the Director for Strategic Business Initiatives to ensure plans are consistent with SOM strategic approaches and planning. (20%)

Develop automated reports and dashboards using Tableau, PowerBI, and more tools. Offer data support to executive stakeholders, address escalations, and respond to inquiries. Execute analytical projects through statistical analysis. (10%)

Collaborate with various departments and teams across campus on Robotic Process Automation (RPA) technologies. Evaluate RPA candidates/processes, conduct end-user meetings, and coordinate with developers to design new workflows. Maintain process documentation and provide support for process submissions, guiding employees to relevant resources. (20%)

Document and distribute materials for process improvement, data management, and automation within the designated group. Act as the primary point of contact for process submission inquiries, guiding employees, and sustaining engagement. (15%)

Design and implement new work processes and operations using Six Sigma and lean process management techniques. Collaborate across multiple SOM departments and CWRU offices to enhance efficiency and cost-effectiveness. (10%)

NONESSENTIAL FUNCITONS

Perform other duties as assigned. (5%)

CONTACTS

Department: Daily contact with the chief of staff, director for strategic business initiatives. Frequently contact with finance and planning staff; marketing and communications staff; research administration staff; office of faculty affairs; office of grants and contract; clinical and basic science departments/centers; school administrative departments; and business managers/administrators and school department administrators.

University: Occasionally work with other schools on specific business initiatives. Contact the procurement office, student employment office, office of sponsored projects administration, and UTech teams on specific projects.

External: Contact with potential external/commercial customers, IT consultant companies, IT vendors, university affiliates, and other schools of medicine across the country.

Students: Occasional contact with students to carry out job functions.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities. May direct the work of students.

QUA

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Job Details

  • ID
    JC51219433
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Case Western Reserve University
  • Date
    2024-03-11
  • Deadline
    2024-05-10
  • Category

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