Description:Job Title: PC Technician (Device Refresh Technician)Location: Various Columbus locationsPosition Overview: We are seeking a dedicated and skilled PC Technician (Device Refresh Technician) to join our team. This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. As a traveling field technician, you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service across multiple locations. This role could also have a capacity within the Project Team, multiple concurrent projects, including the Room of the Future, Corporate Office Decommissioning, Corporate Office Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.Key Responsibilities: Deploy hardware and ensure devices are properly connected to the network. Troubleshoot Level I issues in real-time. Understand intake processes related to IT Service Management (ITSM). Collaborate effectively with team members while also being able to work independently. Interact with medical staff, providing exceptional customer service and support.Desired Skills and Qualifications: Experience with hardware deployment and network connectivity. Strong troubleshooting skills, particularly with Level I issues. Familiarity with IT Service Management (ITSM) processes. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Coachable, adaptable, and a self-starter. Willingness to travel to various OhioHealth locations as needed.Skills:Deployment, image, support, desktop, refresh, Imaging, Customer service, Technical support, Hardware, Troubleshooting, Desktop, Active directory, Windows 10Additional Skills & Qualifications:Strong Work Ethic, Socially adaptable, Reliable, Great attitude, Professional, PunctualExperience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
