BARISTA - BEND, OR
Sisters Coffee has been caffeinating wilderness goers since 1989. Come join our team, nestled at the base of the Three Sisters Mountains.
Our mission is to create an authentic coffee experience built on a deep love for our craft, and a heartfelt kindness for the people we serve.
We're well known for our consistently excellent coffee, outstanding kindness and hospitality, and exceptional workplace. We are intentional about the care, quality and craft of our products. We strive to add value and sustainability to all aspects of the coffee supply chain.
We treat our customers with the utmost kindness, respect, and care. We demonstrate our commitment to our employees as an industry leader in employment benefits and practices. We care about providing meaningful work and about their success.
POSITION SUMMARY
We are looking for an enthusiastic individual to join our barista team in Bend. The right candidate will demonstrate excellent customer service and exceptional communication. We have a special focus on hospitality in a team driven, high volume and fast-paced cafe environment.
Specialty coffee, retail, hospitality and/or customer service experience is preferred, with availability on weekends required.
KEY RESPONSIBILITIES
Excellent Customer Service
Warmly welcome and engage customers with an emphasis on hospitality as they enter the store.
Provide customers with a warm, friendly and sincere attitude as we host their cafe experience.
Help customers decide on the right product by offering samples and responding to their questions with a sense of urgency and proficient product knowledge.
Promote thoughtful and engaging conversations with customers while using intuition to read and feed the interaction, revolving around coffee ideas and an open mindedness to all beverage experiences.
Drink Quality and Coffee Preparation
Consistently prepare and serve high quality coffee beverages in an expedient manner.
Maintain exemplary preparation and serving standards on a consistent basis.
Participate in ongoing tastings and training to constantly hone your craft as a barista.
Demonstrate a consistent enthusiasm for preparing and serving coffee drinks in a fast paced, high volume work environment.
Facilitate coffee education and ongoing coffee dialogue.
Maintain an up to date knowledge of current cafe offerings and continue your education of product knowledge both independently and with the shop trainer.
Store Operations
Maintain a clean coffee bar and a safe work environment at all times
Reflect the utmost professionalism when handling money and customer care at all times.
Represent the company brand as respectfully as possible, using company standards and culture as guides.
Adhere to company dress code, self conduct, and health policies at all times.
Communicate effectively and have the ability to articulate coffee knowledge thoroughly.
Work collaboratively with team members daily to run a successful shop operation and help create a positive work environment.
Compensation:
$15.50 / hour plus tips ($8-$12/hour)
Benefits for all Employees
Free 12oz bag of coffee each month
50% employee discount
Benefits - based on eligibility
PTO and Sick time
Medical, Dental and Vision Insurance
$50 monthly gym membership reimbursement
