We are a growing health insurance agency located in Vancouver. To support these efforts, we are seeking a Health Insurance Customer Service Representative. No insurance experience is required. This position is mostly remote with the ability to work in the office 1 to 2 days per week.
Job Details:
Answering calls promptly, providing excellent customer service and routing calls.
After training, being able to follow up and assist clients when needed
Daily clerical duties such as maintaining and updating spreadsheets
Updating and maintaining databases such as contact lists and client information
Coordinating and organizing office appointments and meeting
Communication duties such as copying, faxing, and emailing
Assist with lead tracking and other marketing projects as assigned
Minimum Qualifications:
Proficiency in the use of computers
Familiar with Microsoft Excel and Microsoft Word
Excellent organizational skills and attention to detail
Ability to communicate effectively and remotely with various personalities
Ability to maintain confidentiality concerning financial and company information
Previous office/clerical experience
Good problem solving skills and strong attention to detail
Strong interpersonal skills with a focus on client service
Required Qualification:
For consideration, please include a resume for review
