Commercial Service Representative (Entry Level)

Commercial Service Representative (Entry Level)

02 May 2024
Oregon, Portland, 97201 Portland USA

Commercial Service Representative (Entry Level)

Insurance Commercial Service Representative / Underwriting Team Support

McGriff Insurance Services, LLC is a national leader in the insurance consulting industry. We are looking for an entry-level Team Support/Client Service Representative for our Public Entity Insurance Pool group in our Lake Oswego, Oregon office. The ideal candidate should have a Bachelor’s degree and be eager to work and possess a combination of refined writing and communication skills, business acumen, mathematical skills, and proficiency in office software.

Entry-Level Administrative Support Position Summary:

Work with a team of fifteen (15), in an office of 45, to achieve efficient and effective communication, and provide outstanding client support to members and prospects of a property and casualty insurance program administered by McGriff.

Duties Include but Are Not Limited To:

Database Maintenance (30%)

Administration of a proprietary database

Assist in maintaining membership database, mailing lists, and other information

Run reports and furnish them to appropriate parties, as needed

Document Control (30%)

Assist in peer review quality control process of client correspondence

Track agreements/contracts and follow-up as appropriate

Maintenance and distribution of policy information to clients

Assist with electronic renewals

Team Underwriting Support (40%)

Assist in processing endorsements for exposure changes and coverage line changes in database

Assist in preparing new and renewal coverage comparison proposals

Assist with renewal coverage and deductible options

Enter underwriting information, suspense and follow-up

Process cancellation notices for member non-payments

Issue Auto ID Cards, Certificates and Evidence of Coverage documents as requested

File and maintain electronic records

Compile experience rating worksheets

Copying, scanning, sorting, assembling and mailing of documents as needed

Assist with special projects as needed

Other duties as assigned

Preferred Qualifications:

Bachelor’s degree or equivalent work experience

Ability to take initiatives and transform ideas and projects into specific workflows

Demonstrated success prioritizing work and multi-task skills in a fast-paced environment

Strong communication skills to promptly respond to internal and external requests

Must pass required state insurance licensing exam within 6 to 12 months

Continuing education to obtain professional designations to advance career

What You Get:

Remote work available; we currently work from home and occasionally return to office for special projects

Employer-sponsored continuing education to pursue industry license and designations

Solid benefits package including medical, dental, vision, disability, and life insurance with robust wellness programs

Two weeks of paid vacation, eleven paid holidays including a floating holiday, a mental wellness day, and opportunity for time off for community service

Up to 4% 401k match at 100% after one year anniversary

Eligible for annual bonus

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