Front Desk Administrator
Job Type: Full-Time
About Us: We are a family owned auto body repair shop known for our excellent customer service and high-quality repair work. We are committed to providing our clients with a seamless and satisfying experience from start to finish.
Position Overview: We are seeking a friendly, upbeat, and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and ensuring smooth operations at the front desk.
Key Responsibilities:
Greet and assist customers in a professional and courteous manner.
Answer and direct phone calls, take messages, and respond to inquiries.
Schedule appointments and manage the appointment calendar.
Handle incoming and outgoing mail and email correspondence.
Process customer transactions and maintain accurate records.
Coordinate with the repair team to ensure timely service delivery.
Maintain a clean and organized reception area.
Assist with general administrative tasks as needed.
Be able to communicate with insurance companies efficiently.
Qualifications:
High school diploma or equivalent; additional education or certifications in office administration is a plus.
Previous experience in a receptionist or customer service role, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office Suite and general office equipment.
Ability to multitask and work efficiently in a fast-paced environment.
What We Offer:
Competitive pay based on experience.
Commission.
Opportunities for career growth and development.
A supportive and dynamic work environment.
How to Apply: Please send your resume and a brief cover letter outlining your relevant experience. We look forward to hearing from you!
