Our Massage office is looking for a Front Desk Receptionist, who will be the first point of contact for our patients. You will play a key role in ensuring smooth operations at the clinic, providing excellent customer service, and supporting our massage team.
Some duties include:
Greet and welcome patients with a friendly and professional demeanor
Answer phone calls, schedule/cancel appointments
Check patients in and out, ensuring all necessary paperwork is completed
Explain insurance benefits to patients
Collect patient payments
Check insurance benefits
Perform insurance billing and posting insurance payments
Respond to patient inquiries and provide information about our services
Assist with administrative tasks such as scanning, faxing, and data entry
Ensure the front desk area is tidy and organized
Qualifications:
Available Monday-Friday 8:15 - 6 pm
Previous experience in a customer service or receptionist role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to handle sensitive information with confidentiality
Benefits:
Competitive hourly wage
Friendly and supportive work environment
Health Insurance available for full time position after 90 days
Paid holidays
Paid vacation after one year
How to Apply: Interested candidates are invited to submit their resume. Our office will contact you to set up an interview.
