Patient Coordinator/Front Desk

Patient Coordinator/Front Desk

20 Sep 2024
Oregon, Portland, 97201 Portland USA

Patient Coordinator/Front Desk

Northwest Foot & Ankle (NWFA) is a progressive sports podiatry clinic located in Beaverton - 97008. We treat active individuals seeking relief from long-term foot and ankle problems, as well as athletes looking to preserve foot health and function. NWFA uses non-invasive treatment techniques to correct common foot issues, avoiding long-term orthotic usage, unnatural-shaped footwear and surgical procedures. Instead, we use treatments and products designed to encourage the foot back into its most natural state. Our team works closely with each patient to understand his or her unique foot care needs. This intentional process allows us to find the root cause of foot problems and restore foot health naturally.

We are looking for a Patient Coordinator/Front Desk person who is eager to learn about natural foot health and to join our team. Your role will perform routine administrative and clinical assignments in support of the doctors, patients, and clinic as a whole. The ideal candidate would be an organized, friendly, and efficient individual, who can prioritize work based on situational needs. We currently have two doctors who alternate the days they see patients. You will be expected to learn and follow established policies, procedures, and any/all regulations set in place by the clinic. The clinic is open from 9:00am to 4:00pm, Monday - Friday.

If you are reliable, have strong computer skills, and have any similar experience and skills, we encourage you to apply - even if you don't have medical office experience. Here is a general overview of the responsibilities and duties of this position:

-Greet and check-in patients

-Schedule patient appointments both in person and over the phone

-Processing patient payments, including deposits and checking patients out

-Prepare the room for exams and procedures; clean, reset treatment room after appts

-Assisting physicians during patient visits (no certification required - skills will be taught)

-Document and chart medical information throughout patient appointments

-Correspond with patients regarding ongoing care questions, treatment recommendations, and routine follow up; may

be in person, via email, and/or via phone

-Request, send, and manage medical records for clinic patients

-Assist walk-in patients and customers; assist with footwear and Correct Toes consultations (skills will be taught)

-Call/Send in patient prescriptions, prior authorizations, and referrals, as needed (doctor will instruct you)

Job Type: Full-time (35-40 hours)

Pay: $22.00 - $25.00 per hour

Benefits for full time employees include :

-Company provided snacks

-Casual dress code (work appropriate)

-PTO

-401(k)

-Medical, dental, and vision insurance (partially company paid)

PLEASE EMAIL RESUMES IN PDF FORMAT.

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