Our Wellness Center is dedicated to providing the best care possible for our patients in the most pleasant and stress-free environment. Our continued success depends on making our patients feel comfortable in our abilities and our commitment to their health. All employees are members of our TEAM, and that team will function best when we are all simultaneously aiming at the same goal and pulling in that direction.
Our primary resource is people. Professional commitment, integrity, and cooperation are qualities that our practice demands from our employees. We encourage people to work as a team, and at that same time we provide latitude for individual creativity and decision-making responsibility. We want your input on systems and procedures for continual improvement in attaining our goals together.
Qualifications and Skills:
- Great work ethic
- Outstanding customer service skills; excellent communication skills, both verbal and written
- Ability to maintain a professional demeanor and confidentiality in dealing with others personally, electronically, and on the telephone
- High level of attention-to-detail
- Strong multi-tasking, prioritization and organizational skills
- Experience using Windows; Microsoft Office
- Prior experience working in a medical office highly desired but not required
- High school diploma or equivalent required
RESPONSIBILITIES: (include, but are not limited to)
- Maintaining the front desk and reception areas
- Greeting patients, and checking them in and out for appointments
- Collecting co-pays and other fees required prior to office visits or procedures
- Answering phones and email inquiries
- Scheduling patients; expediting patient referrals
- Verifying insurance; authorizations
- Managing; updating patient records in an Electronic Medical Records (EMR) system
- Maintaining a welcoming lobby environment
- Additional duties as assigned
