Operations Manager

Operations Manager

05 May 2020

Operations Manager

Vacancy expired!

Job Summary:Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.The Role:We have a great opportunity for an Operations Manager for the legendary Fillmore in Philadelphia. The Operations Manager will assist in all areas of Music Hall Front of House operations with a knowledgeable, friendly, and helpful attitude to help ensure a high-quality guest and team member experience.Responsibilities:

Assist in responding to and investigating elevated guest inquiries and or concerns regarding all shows, meet and greet packages and amenities, including Foundry access as well as our VIP program

Manage security and guest services components as it relates to staff and the venue

Work through and correct guest concerns and complaints regarding security related situations

Assist with disciplinary/termination procedures in accordance with all Live Nation Clubs & Theaters guidelines

Ensure that all events, rentals, special events are executed properly, to ensure satisfaction for both guests and clients

Facilitate proper communication and organization in the venue, as well as to and from Home Office

Work with vendors to ensure show-related costs are accounted for

Responsible for settling shows according to Live Nation policy

Analyze information related to each show (such as ticket counts) to make decisions as it pertains to staffing levels, venue set-up, and other operations related items

Assist in investigating venue incidents and collect necessary information for risk management

Investigate guest issues in order to assist in the venue’s response via direct contact or social media

Create very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue

Responsible for training including new hire preparation and best practices

Maintain positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue

Promote positive employee relations including effective delegation of duties and fostering high staff morale

Ensure that all events are executed properly to the client’s satisfaction

Ensure that all opening/running/closing duties are completed according to Live Nation policy

Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members

Ensure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policies

Ensure proper line of sight maintenance by all staff at all points of guest contact as well as maintaining the security of Back of House areas

Ensure that all policies & procedures with regard to the above are followed according to policy

What You Need:Required:

Working knowledge of: high volume nightclub operations, responsible alcohol service and guest relations

Skills in guest relations/staff relations- Assessing and anticipating special needs of guests

· Responsible Alcohol Awareness Training Certification or Equivalent

Prioritization of duties and effective communication skills

Ability to handle multiple tasks/issues at one time effectively with an upbeat attitude

Read guests in order to anticipate their needs

Turn potentially negative situations into positive ones

Must have some knowledge of food and beverage operations encompassing high volume catering, alcohol service, and restaurant and high end dining

Communicate well with team members and managers and foster an atmosphere of unity and camaraderie


Experience in a live music environment

College degree in related field

Philadelphia Guard Card or equivalent certificate

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 40 lbs. using proper lifting techniques

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.About UsRecognized two consecutive years by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Related jobs

  • Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery.

  • Job Description

  • Overview

  • PRIMARY RESPONSIBILITIES:Supervision of the day-to-day administrative and clinical operations for Oral and Maxillofacial Surgery.and.#39;s multisite practices. Oversight of OMFS.and.#39; clinical practices in Bryn Mawr, Center City, Torresdale and Navy Yard. Responsible for the implementation of the practices.and.#39; objectives, policies and proceduresand.nbsp; Responsible for maintaining offices that are efficient, friendly and geared to patient satisfaction, and that maximizes the utilization of physician time, office space and practice resourcesand.nbsp; Emphasis should be placed on the prompt and courteous treatment of all patients (phone and front desk registrar.and.#39;s, dental/surgical assistants, etc.), promoting a teamwork concept among the staff; and ensuring HIPAA compliance. The Operations Manager will act as a liaison between physicians, business manager and staff to ensure that all functions are performed in accordance with practice policies and physician expectations and in accordance with Department of Health and Joint Commission policies and proceduresESSENTIAL FUNCTIONS:.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Reviewing and approving clinical budgets, revenue projections, capital and operational expenses, clinical staffing levels based on patient volumes, and any other plans for allocation of fiscal or other resources to the facilitiesand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Assuring that employee performance reviews are conducted timely, with performance expectations and competence clearly defined and necessary improvements notedand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Assuring that all designated clinical facilities provide for orientation, in-service training and continuing education to ensure that staff members are competent to provide servicesand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Reviewing all clinical facility performance improvement plans and activities to measure and assess the quality of services providedand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Overseeing and providing direction to OMFS leadership regarding mission and objectives, expected productivity and efficiency, and compliance with TJUH Policies .and.amp; Proceduresand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Consulting with OMFS Chair and physician staff on a regular basis to evaluate leadership competence of clinical and administrative staff; keeps lines of communication open; works with OMFS managers to foster high employee morale and a positive work environment for employeesand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Ensuring maintenance of physical properties in good and safe state of repair and operationand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Ensuring compliance with all regulatory agencies and governing health care delivery and the rules of accrediting bodies by continually monitoring OMFS operations, programs and physical properties, and ensuring changes where requiredand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Reviewing the plans for the achievement of each OMFS practice specific objectives and established goals, and periodically reviews, evaluates and updates such plansand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Maintaining overall responsibility for the implementation and compliance with HIPPA laws and regulations at all Facilitiesand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Develop and implement office policies under the direction of the Department Chair and Vice Chairand.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Responsible for the OMFS Department.and.#39;s administrative and clinical operations I multiple sites including the new to be established navy yard Practiceand.nbsp; Launch the Navy yard practice within the next 12 to 18 months.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; - Assure smooth patient flow by fostering interdisciplinary teamwork between clinical area, Front Desk

  • Reference #: 1002446155-philadelphiaJob Overview:Start Up Associate Project Manager - RegulatoryHomebased in the USWhy settle for one thing when you can have everything?Covance gives you the best two-for-one opportunity for career growthand.nbsp; Who doesn.and.#39;t want twice the perks? Working at Covance-one of the largest FSP CROs-and partnering with one sponsor with a dedicated therapeutic focus. You can have it all!As a Covance employee dedicated to an FSP project, you will bring your specialized discipline to a core team working directly with one sponsor. Whether your specialization is in clinical monitoring, clinical project management, data management, biometrics or pharmacovigilance, Covance has an FSP opportunity to match your area of expertise.You will enjoy the best of both worlds-all the benefits that come along with Covance.and.#39;s Energizing Purpose, Exceptional People and Extraordinary Potential combined with working exclusively with one sponsor and this also comes with the benefit of bringing your strong therapeutic experience to allow your expertise to shine through.Covance.and.#39;s FSP model is flexible and scalable. Our teams are collaborative and proactive - a great place for you to continue honing your therapeutic skills and growing and excelling in new and exciting research.Covance.and.#39;s reach is global - extending to 60+ countries making us one of the largest FSP CROs. No matter where you are located on the globe, we have an FSP opportunity for you.We are seeking a Start Up Associate Project Manager to Lead start-up team during study start-up phase liaising directly with Lead Start Up Project Manager or Project Lead, core team members and the client, as applicable. This position specializes in ICF creation, language, and negotiation.In this role, the selected candidate will serve as client.and.#39;s contact for start-up and maintenance processes and oversight; be responsible for establishing a strong working relationship with client.and.#39;s project teams; monitor and control start up project schedule and scope; proactively engage in.and.nbsp; both quality assurance and risk management activities to ensure project deliverables are met; and initiate improvements to enhance the efficiency and the quality of the start-up work performed on assigned projectsand.nbsp;Additional responsibilities include:Creating ICFs including language and negotiationDeveloping a site activation and maintenance strategy in conjunction with the Project Lead, other functional groups and the client to ensure start-up and maintenance deliverables are completed within agreed project timelines and in accordance with client.and.#39;s expectationsCreating/reviewing required project start-up plans; distributing, implementing and monitoring compliance to project plans and revise as necessary; and reviewing Client vs CRO responsibilities as related to start-upUnderstanding client expectations for deliverables/milestones, and liaising with applicable functional teams in creation and modification of site activation timelines throughout the lifecycle of the projectReviewing and providing input to core study documents, as applicableProactively managing site activation and maintenance progress, expectations and deliverables to a Lead Start Up Project Manager or the Project Lead/client, as applicablePresenting at external and internal meetings including, but not limited to: project core team and client meetings, Chapter Meetings, Kick Off MeetingsDistributing start-up and maintenance related documents to local start-up staff and oversee the customization to local requirementsOverseeing ethics/regulatory bodies submission, approval status and coordinating addressing queries ensuring required timelines are metEnsuring preparation and distribution of core and country specific contract and budget templates to applicable project team membersOverseeing Investigator Package compilation and green light approval regionally and/or globally

  • Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

  • Merakey is seeking a House Manager Aide-PRN to join our Intellectual and Developmental Disabilities Services (IDD) division in Philadelphia, PA .

Job Details

Jocancy Online Job Portal.