About Cool Springs
Cool Springs has been a staple in the South Hills for over 40 years now and has been continuously growing. On our campus, we have the Allegheny Health Network Sports Complex, the Clubhouse, a two-story driving range, an 18-hole miniature golf course and much more!
The primary role of the Golf Shop Customer Service Associate is to assist in the day-to-day operations of, driving range, mini golf, Toptracer Bays, and indoor golf simulators at Cool Springs.
The Golf Shop Customer Service Associate reports directly to the Golf Operations Manager.
Attitude
· Able to work at a fast pace
· Willingness to assist when needed to give the customer outstanding service
· Teamwork approach to the position is essential
· Dress appropriately for golf related services
Duties and Responsibilities
· Serve the public in a courteous manner in person and on the telephone
· Answer and manage phone calls for pro shop / driving range / Mini Golf / Simulators
· Serve beer and wine to eligible patrons
· Operate computer POS with facility operations software and a cash drawer
· Assist with golf shop inventory controls: stocking product, displaying product, selling product, etc.
· Keep all facility areas neat and clean, run vacuum, take out garbage, Windex windows, etc.
· Enforce and monitor CS facilities operational rules
· Understand and manage all golf related technologies
· Assist in running golf and or party events in on site
· Complete the daily duties assigned to each facility and any other duties assigned to you by your supervisor
Qualifications
· Must be 18 years of age or older and be or become RAMP certified within 6 months of hire
· Golf experience preferred
Must be able to provide own transportation to work
· Must be able to work flexible hours. A work shift may fall anywhere between 8 AM to 11 PM, weekdays or weekends
· Must be able to handle and count cash
· Must be willing to follow directions and abide by the decisions of supervisors in the course of daily work
