Job description
We are seeking a dedicated Administrative Assistant to join our team. The Administrative Assistant will be responsible for managing and collecting outstanding accounts receivable balances. Looking for someone to follow up on customer invoices via phone call and email and resolve overdue invoices while retaining good customer relationships. This person will also assist with some general office duties, such as filing. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Responsibilities
Calling and emailing clients to coordinate payment dates
Demonstrating proper phone etiquette during customer interactions
Maintaining and organizing Accounts Receivable Tracking tool
Accurately record payment status
Utilizing financial software to track and manage collections
Providing exceptional customer service while resolving payment issues
Updating client contact information
Completing basic office task such as filing and invoice reconciliation
Handle and coordinate active calendars
Schedule and confirm meetings
Ensure file organization based on office protocol
Provide ad hoc support around office as needed
All other duties as assigned
Qualifications
Strong interpersonal, customer service and communication skills
Ability to multitask
Strong customer service skills to handle payment inquiries effectively
Proficient in Microsoft Office
Ability to negotiate payment terms with customers
Experience: Microsoft Excel, Customer Service
Mount Pocono, PA 18344
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits
Schedule
8 hour shift
EXPERIENCED ONLY NEED APPLY
