Apply here: https://www.doitbestcareers.com/opening/?gnk=job&gni=8a7887ac922b0d1d0192340e04584bec
The Retail Service Center (RSC) Warehouse Department Manager position leads a team of hourly staff through coaching and professional development to successfully take care of operations supporting member store orders. A successful team member will help drive the operations forward toward new levels of excellence. This team member will partner with others throughout all levels of the warehouse and organization, as well as vendors and members. The top operational priority is ensuring team members work safely while maintaining a proper balance of productivity and quality.
If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Shipping/Receiving Supervisor, Inventory Manager, Merchandising/Stocking Supervisor, Warehouse Supervisor, Merchandise Supervisor, Associate Manager, Assistant Manager, Store Manager, Area Manager, Logistics Manager, Warehouse Manager, Assistant Warehouse Manager, Distribution Manager
Responsibilities:
- Directly leads 30-40 staff members to include, but not limited to: staffing, training, coaching, performance management and problem resolution
- Oversees the daily operation of the warehouse in partnership with the other Department Managers with responsibility for inventory control, receiving, stocking, replenishments, order filling, shipping, small parcel processing, and other support functions
- Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; and complying with legal regulations
- Provide leadership in the supportive application of Human Resource Policy and Procedures
- Resolve member store issues with a strong focus on customer service
- Work with the management team to resolve staff issues in a timely, fair and consistent manner
- Ensure the warehouse operates efficiently, and in accordance, with standard operating procedures
- Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility
- Prepare, review, and/or analyze reports, and use information to identify operational improvements (e.g., production, quality, safety)
- Must be at work on a regular and predictable basis or as scheduled and follow company policies and procedures and maintain a safe work environment
Education and Experience:
- Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration) or equivalent experience
- Minimum of 5 years of supervisory experience
Skills and Abilities:
- Team player who works productively with a wide range of people
- Safety focus
- Motivated self-starter, comfortable in a fast-paced environment
- Manages time effectively and adapts quickly to changing priorities
- Superior organizational skills, customer service, and project management skills
- Experience with design and layout of distribution facilities and best-in-class operations
- Knowledge of Google Suite, supply chain software (inventory/warehouse management and distribution software) and planning & allocations software
- Positive attitude, professional demeanor and interpersonal skills
- Coaching, team building and staff development
- Ability to work in a deadline-oriented environment.
- Excellent verbal and written communication skills
- Analytical and problem solving skills
Benefits available to you:
- Full insurance benefits package including Medical, Dental, & Vision
- Paid time off to foster work/life balance
- Profit sharing
- Bonus Pay opportunities
- Retirement funding opportunities
- Education reimbursement
- Health club reimbursement
- Career advancement opportunities
About Do it Best:
We’re the only US-based, member-owned hardware, lumber, and building materials co-op in the home improvement industry. We proudly serve thousands of locations in over 50 countries, offering exceptional merchandise and services driving us to nearly $5 billion in annual sales. Our goal is to help our members grow and achieve their dreams.
Culture:
Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.
Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams
