DescriptionAs a member of the Knowledge Management Department, the Practice Innovation Lead will anticipate, identify, and implement innovative legal technology solutions within the Firm. The Practice Innovation Lead will be responsible for tightly lacing an understanding of the practice of law with technology, knowledge management, business analysis, process improvement and project management. Ultimately, this role provides solutions that enhance the client experience.ESSENTIAL FUNCTIONS:Practice Support and Innovation
Serve as the point of contact for Practice and Innovation solution needs to gather, synthesize, and prioritize solution requirements regardless of technology to be used
Work with attorneys, clients, and vendors to document requirements/ challenges to build and refine practice innovation solutions.
Design and build legal solutions to address internal and external Firm client needs such as document automation, logic driven solutions and similar technologies.
Provide ongoing support for deployed solutions and serve as point of contact for troubleshooting inquiries.
Assist with standard forms, current awareness, search, external resources/tools, local counsel referrals, and other KM tools and resources.
Actively participate in marketing Innovation services to Departments and Practice Groups by independently participating in Department and/or Practice Group Meetings.
Work cooperatively with attorneys to ensure the highest level of effectiveness and efficiency of work product.
Innovation Tool and Solution Analysis
Stay abreast on legal innovation trends and advise leadership on best practices.
Review, research and analyze Innovation tools under consideration for purchase
Work with the Sr. Manager on the Analysis Process of all Practices Support and Innovation Tools.
Draft criteria to analyze KM and Innovation Tools.
Compare and evaluate resource to identify gaps and business needs.
Work with Attorneys, staff, and clients (as applicable) to gather requirements necessary to analyze Innovation Tools and coordinates the analysis of the same.
Make recommendations regarding the purchase of Practice Support Tools and Innovation tools.
ADDITIONAL FUNCTIONS:
Participate in special projects as assigned.
Substitute for other staff members as needed
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):Education:
Bachelor’s Degree required. Practicing J.D., Masters or equivalent experience with legal industry experience strongly preferred.
Experience:
4 -8 years in the legal industry
Knowledge, Skills, & Abilities:Knowledge
Strong understanding of KM, process improvement, legal project management
Strong business analysis skills and the ability to analyze information and think systematically
Passion for legal technology and technical platforms and their impact on the practice of law
Understanding of user interface and user experience design
Familiarity with multiple areas of law – both jurisdictional and topical
Skills and Abilities
General
With minimal supervision, ability to exercise initiative and judgment to make decisions within the scope of their assigned authority.
Ability to manage multiple, simultaneous and demanding deadlines
Ability to work cooperatively with attorneys, admin departments and clients
Intellectual curiosity and an uncompromising commitment to quality
Accountability for completion of all aspect of projects from beginning to end including all follow-up.
Demonstrated ability to adhere to the confidential nature of the legal environment
Understanding of KM Teams and scope of projects
Analysis/Technical
Excellent problem solving and analytical skills
Demonstrated ability to analyze issues and problems systematically, gather broad and balanced input, draw sound conclusions and translate conclusions into timely decisions and actions
High proficiency in communicating complex concepts and their value in tangible, easily understood terms (technology and legal concepts)
Advanced knowledge of all KM Tools in order to provide planned, ad hoc and just-in-time training (i.e., HotDocs, Neota and Fliplet)
Communication
Outstanding communication skills that enable clear, concise oral and written communication to all levels of the organization – including non-technical users, members of the KM Team, and management.
Ability to liaise with non-technical users and translating their needs in to solutions.
High level of customer service
A strong team orientation and a professional attitude
Ability to analyze and summarize findings in a concise manner and to package and format results accordingly
KM Competencies
Ability to service multiple locations and time zones
Understanding of KM: Strong working knowledge of the services, goals and initiatives of the Department
Act as an ambassador of the Department during regular interaction with attorneys and staff
KM Resources & Repositories: Basic working knowledge of available resources and tools, including firm intranet to meet the information needs of the firm in the most cost effective and timely means possible.
WORK ENVIRONMENT & PHYSICAL DEMANDS:This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.PHYSICAL REQUIREMENTSSedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.VISUAL ACUITYWorker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.DISCLAIMERFox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
