The Data Specialist plays a critical role in managing, analysing, and interpreting data related to the Kaelo Lifestyle Employee Assistance Programme, lifestyle services, and client support. The Data Specialist will be responsible for collecting, organising, analysing and interpreting large sets of data to provide actionable insights that support decision-making, operational efficiency, and strategic planning. The role involves ensuring data accuracy, building reports, developing dashboards, and assisting in data governance and compliance.Key ResponsibilitiesData Management & QualityCollect, clean, and validate datasets to ensure accuracy and reliabilityMaintain and update data systems and databases, correcting errors where necessary.Ensuring compliance with data privacy and protection regulations.Data Analysis & ReportingAnalyse data trends and patterns to generate insights for business unitsDevelop and maintain dashboards, reports and visualisations.Provide regular and ad hoc reporting to management and stakeholders.Support Business DecisionsWork with teams to identify key metrics and translate business needs into data requirements.Provide data-driven recommendations to improve processes, efficiency and service delivery.Collaboration & Technical SupportPartner with IT and system administrators to ensure optimal data integration.Train and support business users on data tools and best practices.Document processes, data definitions and reporting standards.
