Housekeeping CoordinatorThe Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.Key Responsibilities: Operational Support - Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilitiesManage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance - Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards - Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolutionMaintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment Event & Banquet Coordination - Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements - Ensure housekeeping readiness for group bookings and special functionsCore Competencies - Problem-solving skills and attention to detail - Guest service orientation and commitment to excellence - Operational awareness and resource management - Team collaboration and staff leadership
