The Associate Principal - South Asia, has financial, operational, development and management responsibility for Tradewin’s consulting Practices with objective to grow and develop Tradewin’s services within the South Asia region. To build a multi-country, regional Practice that:✓ provides great customer service;✓ is profitable;✓ provides opportunities to its staff, supported by Practice growth;✓ ensures compliance at all levels of Tradewin’s policy framework;✓ employs and develops exceptional staff;✓ observes, conforms and promotes Tradewin’s core tenant as One-Tradewin Business DevelopmentActively develop business for the Practice through involvement in sales and retention processes, both within the Expeditors network and as a standalone consulting practice.Grow local market share by pursuing direct development opportunities within the local market(s).Build market awareness and brand recognition for Tradewin in the local market(s).Pursue & secure a diversified client and revenue stream from global, regional, and local engagements. Manage a balanced revenue portfolio across all service types (e.g., TradeDesk, Classification, Advisory, etc.).Promote Tradewin’s credibility and value proposition.Conduct joint sales calls with sales and account management staff, as well as independently.Collaborate with other Tradewin Practice leaders to cultivate opportunities.Utilize Tradewin’s CRM to actively manage, monitor, and grow the Practice’s sales pipeline.Achieve other business development targets as set by the Principal, Asia Pacific.OperationsDesign and build a regional practice that delivers best-in-class trade and regulatory consulting services.Maintain a broad knowledge base across all service offerings.Operate the region with a profitability ratioMonitor the utilization and realization rates of all individual practices and consultants within the region.Build, develop, and mentor an exceptional management team.Design product offerings that provide value to the local market and customer base.Prepare, execute, monitor, and update a periodic business plan for the region and country practices.Instill and foster a culture of compliance with local laws, regulations, and internal policies, including the Company's Code of Business Conduct, internal procedures, external government regulations, and customer requirements.Ensure that client SOPs (where applicable) are clearly understood and meticulously followed to meet expectations and KPIs.Implement and enforce processes/procedures through peer reviews, file audits, work product quality control, document retention, and accounts receivable management.FinancesReview the monthly P&L of the South Asia region and individual practices; discuss findings with the Principal.Focus on improving cost control within the Practice.Ensure company credit procedures (where applicable) are followed and utilized effectively.Ensure all contracts, vendor, customer, or other are in accordance with company contract policies before signing.Ensure sales commissions are paid accurately and that the commission structure is communicated effectively.Meet finance-related KPI targets as set by the Principal, Asia Pacific.PeopleIdentify, develop, and mentor personnel within the Practice.Continuously monitor the performance of personnel and departments (where applicable).Develop and maintain a strong internal structure to support growth.Conduct timely staff appraisalsRecruit, hire, train, and mentor a great team.Ensure all staff and positions have job descriptions, clear expectations, and structured development plans.Periodically review Practice goals and business plans with staff to ensure buy-in and accountability.Meet company standards of 52 hours of training per year, including management and leadership training as needed.SystemsSupport the implementation of technology solutions, including new system enhancements within your Practice.Actively participate in and suggest system/process improvements.Set the tone for a technology-forward environment within your Practice.CultureProactively promote the company’s cultural attributesPeriodically monitor customer service levels within your Practice.Always look over the horizon for new service offerings, changes in regulatory conditions, and potential risks to the enterprise.GeneralPerform other tasks and activities as requested by the Principal, Asia Pacific.
