The Manager Code Compliance (Insurance) leads a team to support the work of two independent committees, the General Insurance Code Governance Committee (CGC) and the Life Insurance Code Compliance Committee (Life CCC). This leadership position, with the guidance of the Senior Manager, Code Compliance, plays an important role in delivering on each of the Committee’s purpose to monitor compliance with the respective industry codes to improve industry practice and delivering better outcomes for consumers.The Manager Code Compliance leads and manages portfolios under the respective Committees’ workplans to ensure the team delivers on these areas.  This role will lead a team of up to 4 Senior Code Compliance Analysts.Key accountabilities include:Lead, manage and report on specific areas of work/portfolios under the workplan.Supports the development and implementation of the Committees’ compliance strategy to address non-compliance, uplift industry standards and protect the interests of consumers.Effective development and ongoing management of internal and external stakeholder relationships, influencing positive outcomes through those relationships.Progress opportunities for business improvement and change management activities.Contribute to an environment for innovation and continuous improvement, driving collaboration across the broader Code Group.Managing a team through effective people leadership, actively coaching for high performance.Perform other duties or functions that could reasonably be expected of this role.Additional InformationBy monitoring compliance with the Code, the Committees hold industry accountable to its promises, encourage best practice and improve customer outcomes.While the work of the Committees is industry funded, they operate independently of the industry. The Committees operations are carried out by an independent secretariat service, provided by the Code Group, that sits within the Australian Financial Complaints Authority (AFCA).
