We're looking for an energetic, people-loving, target-driven Hotel Sales & Reservations Coordinator who can turn enquiries into bookings and bookings into unforgettable guest experiences.If you're someone who thrives on building relationships, chasing sales opportunities, and creating memorable guest journeys while having a little fun along the way, then we want to hear from you!What You’ll Be Doing:Converting Calls Into SalesGenerate sales opportunities through inbound calling customers.Build and maintain strong relationships with corporate clients, travel agents, tour operators and other key stakeholders.Respond promptly to sales enquiries, prepare quotations and ultimately close out the sale.Meet and exceed revenue and occupancy targets.Maintain accurate client records and sales activities in the CRM system.Maximise RevenuePromoting room upgrades, packages, specials and value-added services.Identifying opportunities to increase booking value on every call.Consistently achieving and exceeding sales targets and conversion goals.Supporting occupancy and revenue growth through proactive selling.Deliver Outstanding ServiceProviding friendly, professional and memorable customer experiances.Building rapport with guests and creating a positive booking experience.Ensuring accurate reservation details and customer information.Working closely with operational teams to ensure a seamless guest journey.
