Description We are offering a contract to hire employment opportunity for an Accounting Clerk I, United States. This role involves various tasks related to accounting, customer service, and administrative duties. You will be working in a fast-paced environment where you will be responsible for maintaining customer accounts, handling invoices, and coordinating with internal teams. Responsibilities: Handle and process special handling invoices for complex commercial customers. Ensure the maintenance of third-party billing portals. Communicate effectively with internal teams regarding customer account status. Maintain strong customer relationships through effective communication. Perform and maintain account billing reconciliations for customers. Investigate and resolve any irregularities or inquiries in a timely and accurate manner. Provide necessary documentation to customers or internal teams upon request. Maintain sensitive customer financial information and keep financial records organized. Recommend improvements for invoicing processes. Research and resolve second and third level customer inquiries. Develop key relationships with cross-functional teams to mitigate invoicing errors.Requirements Excellent customer service skills and experience in a customer-facing role Strong verbal and written communication skills for effective communication with internal teams and third parties Proficiency in Microsoft Excel and Google Sheets for data entry and analysis Experience with accounts payable (AP), invoicing, and billing processes Ability to perform ad hoc financial research and analysis Experience in the handling and reconciliation of customer accounts Strong decision-making skills and ability to recommend improvements to accounting functions Experience in supervising a team is advantageous Ability to perform data entry quickly and accurately Experience with third party billing processes Excellent phone etiquette and ability to handle customer queries professionally Ability to maintain financial records in an organized manner Experience using different portals for accounting and customer service functions Strong problem-solving skills and ability to develop mitigation strategies when necessary Familiarity with accounting software and tools. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
