The Technical Support Specialist is part of a dynamic team of technology professionals providing tier 1 and tier 2 technical support to classroom, lab, research, and administrative areas across the university. This role performs routine support tasks and may provide limited technical support directly to faculty, staff, and students by following documented procedures in service of all academic and strategic objectives for Vanderbilt University. The Technical Support Specialist is a self-starter, excellent communicator, and a natural problem solver who can work both independently and collaboratively as part of a team.