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Lead Patient Account RepresentativeFast-paced, high-volume clinic looking for a top skilled Lead Patient Account RepWork location: 500 East Border Street Arlington, Texas 76010Work environment: Remote Contact Center – onsite training may be requiredWork hours: Full-time, 40 hours weekly; Monday thru Friday, (8:00am - 4:30pm)Department Highlights:· Strong Senior Leadership in our CBO· Educational Opportunities· Opportunity to enhance your goals and valuesHere’s What You Need:· High School Diploma or equivalent (REQUIRED)· Two years of Healthcare Revenue Cycle Experience for Collections or Customer Service or Self Pay AR management or Pre-Access of related experience (REQUIRED)· Experience in Hospital (STRONGLY PREFERRED)· Medicare/Managed Medicare Collections (STRONGLY PREFERRED)What You Will Do:· Offer day to day support for Front Line Team members· Be the first point of contact for escalations· Review the team, departmental and individual WQ's to ensure proper flow and timely resolution· Design and deliver training on team specific needs and requests· Provide feedback to leadership regarding any trends in performance, workflow or reporting· Perform QA functions for team members to ensure accuracy and proper procedures are followedAdditional perks of being a Texas Health employee:· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.· Strong Unit Based Council (UBC).· A supportive, team environment with outstanding opportunities for growth.Entity Highlights:At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .#LI-RE1Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
