Position Summary Responsible for assisting the Community Manager to effectively manage the community , and assume the responsibilities of the Community Manager in his/her absence. The schedule is 8:30am to 5:30pm Monday through Friday, in person at 2105 Parker Lane, Austin TX 78741 with occasional Saturdays if needed. The Assistant Manager will report to the Property Manager. Essential Duties and Responsibilities
Maintains accurate resident records, posts all rents, deposits and fees, and all A/P functions as directed by Community Manager.
Issues appropriate notices (i.e. late payments, evictions, NSF checks).
Makes daily bank deposits.
Prepares and updates reports as delegated by Community Manager.
Organizes and maintains files, and performs other tasks as assigned by Community Manager.
Greets prospective residents, shows community and performs all leasing functions as necessary as defined by Foundation Communities Criteria.
Handles calls from residents and vendors as delegated.
Accepts service requests and routes to maintenance; conducts service follow- up with residents.
Inspects property, picks up litter, reports service needs to Community Manager or Service Supervisor.
Inspects move-outs and vacant units as requested by Community Manager.
Performs all other tasks assigned by manager.
Desired Traits and Qualifications:
Tax credit experience required.
Applies job skills and company policies and procedures to complete a wide range of difficult tasks. Works moderately complex assignments.
Requires judgment to resolve problems and make routine recommendations.
Requires no instruction on routine work, and general instruction on new assignments.
Onesite software experience is preferred.
Fair housing training is preferred.
2-4 years in the industry or in a position of similar responsibilities is preferred.
The Assistant Manager should possess thorough knowledge of the specific programs relative to the property. This will include the gathering and verification of all documentation necessary to meet program compliance.
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