Visa’s Corporate IT (CIT) organization is made up of several teams that all work towards the same goal; to build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive.
We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future.
The CIT Digital Enablement Solutions (DES) team is seeking a Director focusing on People Technology, Corporate Applications, and GenAI programs. This role requires strong business acumen, technical competency, and the ability to bridge technology and business needs through effective project and program management.
Essential Functions:Ensure the effective application of project management methodologies and best practices.Develop and maintain strong relationships with key stakeholders to ensure alignment of project and program objectives with business goals.Set clear expectations with business partners to provide transparency into project initiation activities and manage day-to-day interaction during project execution and delivery.Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals.Oversee project planning and scheduling, budget management, estimating, risk identification, and change management.Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in dynamic business and technical environments.Provide high-quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly.Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, financial institutions, and strategic partners.Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are controlled.Ensure that all projects comply with Visa's Project Management Methodology and Key Controls.Keep project status updated in project management and workflow tools and maintain meticulous records (e.g., project financials, schedule, issues, risks, change control decisions).Accountable for the end-to-end planning and execution of one or more projects or agile teams. Lead and negotiate scope, schedule, budget, risks, deployments, and communications for projects and initiatives.Ask thoughtful questions to help our Customers, Product Owners, and Product Managers maximize ROI and meet objectives.Work with Product Owners to promote and contribute to the improvement of the product backlog.Facilitate sprint planning, backlog refinement, daily stand-up meetings, reviews, demos, retrospectives, and other scrum ceremonies.Shield the team from outside distractions and interferences. Track and remove impediments for the team.Facilitate discussion and conflict resolution.Develop metrics and reports to help the team understand its health and progress and to set goals.Influence change at all levels to increase team and organization performance at a sustainable pace. Additional information:This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a guidepost of being in the office 50% or more of the time based on business needs.
Work Hours: Incumbent must make themselves available occasionally to support teams in our European and Asia Pacific offices.
