Basic FunctionThe Lead Technical Product Manager (TPM), APIs is responsible for translating vision and strategy for APIs across the Axcess Suite into strategic solutions for internal and external consumers in partnership with product managers, other technical product managers, user experience team and development teams. The Lead TPM, APIs works closely with customers to understand their needs, and test concepts and solutions. They also engage with internal stakeholders including sales, marketing, implementation, training and support teams to gather their customer insights and their own functional needs. The Lead TPM, APIs brings the voice of customers and internal stakeholders to user experience and development teams, and, in close partnership with them, get the solution ready.Essential Duties and responsibilities
Proactively seeks detailed understanding of vision, and near-term and long-term priorities for the CCH Axcess APIs, including productization of APIs, based on the APIs potential for use outside the context of one solution
Leads customer interactions, in partnership with user experience team, to understand their unmet needs and test concepts and solutions throughout the development process
Develops and maintains the API roadmap for the CCH Axcess Suite, using input from customers
Gathers and documents into user stories functional and non-functional requirements from product managers, customers and internal stakeholders, including, marketing, sales, implementation, training, development and support teams
Represents the voice of customers and internal stakeholders to user experience and development teams throughout the solution development process
Partners with the development team to strike the right balance of scope, schedule and resources to maximize progress towards their portfolio goals
Partners with program/project manager to develop detailed project plans and closely track performance against those plans; conveys progress, any deviations and impacts of those deviations to product managers in a timely fashion
Inspects and accepts or rejects completed work for the development sprint, and ensures new functionality meets the acceptance criteria
Oversee the API product throughout its lifecycle, including managing API versioning and decommissioning
Evangelizes the use of the API product with development teams to increase the adoption and consumption of the API product capabilities
Develops and maintains API specifications and documentation including samples within the developer portal
Provide support to API product consumers by answering questions and responding to feedback
Researches and evaluates new API trends
Maintains deep subject matter expertise in relevant product domains, including features and functionality
Other DutiesPerforms other duties as assigned by supervisor.Job QualificationsEducation:Bachelor’s degree from an accredited university, or equivalent experienceComputer Science or Software Engineering Degree preferredExperience:
Minimum 5 years of experience in product management with at least 3 years focus on API
Three or more years with Agile Scrum methodologies as a product owner/technical product manager preferred
Three or more years in product management of B2B enterprise SaaS software products preferred
Three or more years in one of these areas preferred – 1) software solution development for Tax and accounting industry, 2) professional experience in CPA firm
Other Knowledge, Skills, Abilities or Certifications:
Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, user story creation and decomposition, retrospectives, etc.
Experience leading the product design process with user experience team and product architects
Experience leading customer interviews, concept testing and usability testing
Time management and project management
Proficiency in translating business requirements into technical requirements
Defining acceptance criteria for functional and non-functional requirements
Negotiation
Process orientation and data analysis
Breaking down complex ideas into simple concepts
Influencing
Adaptability
Aligning deliverables with strategy and priority
Focus on solutions and possibilities
Nimble, quick to respond or adjust
Disciplined leader who holds themselves and others accountable
Collaboration
Meeting facilitation and presentation
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
