Administrative Coordinator

Administrative Coordinator

26 Jun 2024
Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Administrative Coordinator

Description We are offering a unique opportunity for an Administrative Coordinator in Dallas, Texas. This role is crucial within our team, providing comprehensive support and coordination to ensure smooth operations within our organization. This position offers a contract/temporary employment opportunity, ideally suited to those with a strong background in administrative tasks, event coordination, and management of complex calendars.Responsibilities: Ensure all guests are professionally greeted and directed to the appropriate source of information. Maintain accurate records, including the Faculty Matrix, budgetary decisions, and event calendars. Assist in the organization and coordination of events. Oversee and manage student workers, fostering open and transparent communication. Regularly communicate office needs and updates to the dean. Support faculty development through assistance with onboarding, training, and coordinating the submission of faculty evaluations and assessments. Draft official notes and minutes for all meetings, committees, and advisory boards for review. Plan and implement logistics of events, including marketing, reservations, invitations, room set up, etc. Proo work done by others to check for correct spelling and grammar and recommend revisions. Open, sort, and distribute incoming correspondence, including faxes and email. Distribute correspondence to appropriate faculty and staff. Prepare responses to correspondence containing routine inquiries. Ensure all directory information and office signage is current. Maintain a current set of templates for marketing and presentation purposes. Ensuring all marketing materials are current and up to date.Requirements Proficiency in Microsoft Office Suites including Microsoft Excel, Microsoft Outlook, and Microsoft Word Experience with Management System and About Time software Strong skills in Correspondence and Customer Service Ability to perform Data Entry tasks with high attention to detail Proficient in assisting and directing visitors in a professional manner Expertise in Calendar Management and Filing tasks Experience in Event Coordination Strong organizational skills and ability to multitask Excellent verbal and written communication skills Proven ability to work in a fast-paced, team-oriented environment Demonstrated ability to handle confidential information Proven problem-solving skills and ability to handle pressure High level of discretion and judgement. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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  • SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS  Live and exemplify the Five Principles of Mars, Inc. within self and team.  Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet\'s health.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian\'s instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Conduct administrative functions as necessary.  Other job duties as assigned. THE FIVE PRINCIPLES  Quality – The consumer is our boss, quality is our work and value for money is our goal.  Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.  Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.  Efficiency – We use resources to the full, waste nothing and do only what we can do best.  Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership  Customer Focus  Peer Relationships  Integrity & Trust  Action Oriented  Listening Functional  Preventative care and OWPs Position Description Client Service Coordinator - Job Description.docx 2 of 3 Last Revised: 08/20/2013 JP  Communication Skills  Client Service Skills  Priority Setting  Time Management CAPABILITIES AND EXPERIENCE (CAN DO)  Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.  Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.  Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.  Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.  Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.  Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.  Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.  Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO)  Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.  Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.  Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.  Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.  Independence – Able and willing to perform tasks and duties without supervision.  Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS  Ability to work at a computer for long periods of time.  Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)  Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.  Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.  The noise level in the work environment is moderately high.  Requires sufficient ambulatory skills in order to perform duties while at hospital.  Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.  Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Description Client Service Coordinator - Job Description.docx 3 of 3 Last Revised: 08/20/2013 JP  Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING  High School Diploma or equivalent preferred.  Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.  One year related experience required with customer service preferred.  Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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